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Hill Haven Rehabilitation & Transitional Care Center

Hill Haven Rehabilitation & Transitional Care Center

About Hill Haven

Hill Haven Transitional Care Center offers a comprehensive range of medical and assisted living senior services, clinically coordinated with Rochester Regional Health. Services include:

  • Short-term rehabilitation
  • Skilled nursing care  
  • Hospice care
  • Dementia and Alzheimer's care 

Our goal at Hill Haven Transitional Care Center is to help our residents reach their highest level of physical functioning and emotional well-being. Residents at Hill Haven Transitional Care Center are provided with help with daily living activities of daily living (dressing, bathing, eating). Registered dieticians plan nutritious, appetizing meals and snacks. Recreational therapists encourage residents to participate in as many activities and events as interest them. Our senior services staff help them stay as connected to the community as possible with special programs and an open door for family and friends.

Focusing on You

We assess each resident’s needs and abilities and ask about their goals so we can tailor an assisted living care plan just for them. Consistent senior care staff assignments mean we really get to know and establish real relationships with our residents and their families. Our caregivers honor each resident’s personal preferences and value family involvement.  


Thank you for your interest in Rochester Regional's Hill Haven Transitional Care Center's skilled nursing facility. In order to be considered for admission, an application must be completed and returned to the long-term care admissions office. 

Please print, complete and return the forms below, along with the PRI and screen to the admissions office.

You can view a sample admissions agreement and view our private pay rates and other payment options on our Admissions Information pageIf you have any questions about the application process or long term care admissions, call (585) 922-1113.

Contact Form

Please fill out our online long-term care form if you'd like one of our knowledgeable representatives to contact you about our services. We will get back to you the next business day.
* Information you provide to us is only used by Rochester Regional Health. We never sell or share with third parties.

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Per New York State guidelines for nursing home and skilled nursing facilities, Hill Haven will allow visitors in a limited capacity based on our approved policy. Anyone who does not follow the policy will not be permitted to visit. 

At this time, visitation will be available by appointment only. To schedule an appointment, visitors must call (585) 922-2294. Please call between the hours of 9am - 3:30pm, Monday through Friday, to schedule an appointment. Please note that any visitor who comes to the facility without a confirmed visitation appointment will be asked to leave and return once they have an confirmed appointment. 

In the event of a new staff or resident COVID-19 positive case, visitation will be suspended immediately. Visitation will not be allowed again until the facility does not have any COVID-19 positive cases for 14 consecutive days. 

For additional information, please refer to our full visitation policy, or contact us directly at (585) 671-4300.

We appreciate your patience, support, and understanding as we continue to take all safety measures to keep our residents and staff safe.

Read Our Visitation and COVID-19 Updates

Street Address

1550 Empire Blvd
Webster, NY 14580

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Phone Number

Phone Number: (585) 671-4300

General Hours

  • Monday: 9:00 am - 8:30 pm
  • Tuesday: 9:00 am - 8:30 pm
  • Wednesday: 9:00 am - 8:30 pm
  • Thursday: 9:00 am - 8:30 pm
  • Friday: 9:00 am - 8:30 pm
  • Saturday: 9:00 am - 8:30 pm

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