Quality and Safety Institute

Our Commitment To Quality and Safety Is Top Priority

Delivering on our mission, To enhance lives and preserve health by enabling access to a comprehensive, fully integrated network of the highest quality and most affordable care, delivered with kindness, integrity and respect, requires a continuous and on-going commitment to excellence. As an innovative integrated delivery system, Rochester Regional Health offers patients the latest and best technology and treatment methods. By pursuing the newest and best technologies, hiring and retaining highly skilled staff, and promoting a culture of safety and excellence, Rochester Regional Health has forged an impressive quality record.

We understand that when you make decisions about your health care, one of the most important decisions of all, you want reliable, standardized information about performance and quality of the services you are seeking. Rochester Regional Health participates in a variety of initiatives intended to help consumers and employers compare health care providers and facilities.

The purpose of the Rochester Regional Health’s Institute for Quality & Safety website is to share the results of our ongoing efforts to provide quality, safe, effective, patient centered timely, efficient and equitable care to our patients and families. We provide information about our quality awards, quality and safety measures in this section. Through our quality data, we are pleased to provide documentation of the world class care we provide.

What is Quality?

Commitment to Continuous Improvement of Quality, Safe Care and Patient Experience. Rochester Regional Health’s Quality and Safety Institute represents our commitment to continuous improvement of quality, safe care and patient experience. 

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Our Team

Rochester Regional Health’s Quality and Safety Institute is comprised of a team of specialists in the areas of quality, risk management, infection prevention, regulatory, accreditation and pharmacy staff. The team is led by Robert Mayo, MD and Deborah Stamps, EdD, RN. Other team members include RNs, data abstractors, data analysts, coordinators and assistants.


Robert Mayo, MD
Chief Medical Officer
Executive Vice President

Dr. Mayo provides system-wide leadership across our full continuum of care. He is the liaison between on-staff physicians and hospital administration, ensuring high-quality, safe and efficient care delivery. Dr. Mayo previously served as the Chief Medical Officer for Rochester General Health System (RGHS); prior to that, he was Vice President and Physician Patient Safety Officer of the Institute for Patient Safety and Clinical Excellence at RGHS while maintaining an active practice in Nephrology. He has also held Clinical Instructor and Assistant Professor faculty positions at the University of Rochester School of Medicine and Dentistry.


Deborah Stamps, EdD, RN, MS, GNP, NE-BC
Vice President
Quality, Safety and Innovation

Deb is the Vice President for the Rochester Regional Health’s Quality and Safety Institute. She partners with the Chief Quality and Innovation Officer and in collaboration with clinical leaders from across the system, Deb works to develop and implement programs that drive continual improvement in our clinical services.  She also serves as the chief nursing officer council’s representative to the Executive Leadership Team of Rochester Regional Health System.