Nursing Annual Report 2013-2014

Message from the Chief Nursing Officer

Berent_GloriaI am proud to present the Rochester General Hospital Nursing Annual Report for 2013-2014, highlighting the accomplishments of nurses throughout our organization as we continue to strive for clinical excellence. It includes the key initiatives, practices and outcomes from nurses at all levels. This year we are happy to introduce a web-based Annual Report, organized using the American Nurses Credentialing Center’s Magnet Recognition Program® model components of Transformational Leadership, Structural Empowerment, Exemplary Professional Practice, and New Knowledge, Innovations & Improvements.

Among our many accomplishments during this time period, two of the most gratifying were our successful Joint Commission and ANCC Magnet Recognition Program® site visits. In 2013, eight surveyors from The Joint Commission came to Rochester General Hospital; they complimented us on many Best Practices, and were impressed with our culture of safety and our outstanding care and service. Our nurses and the entire team of Rochester General caregivers are to be commended for an exceptional demonstration of the excellent care provided to the people of our community.

In 2014 Rochester General Hospital achieved its third consecutive Magnet designation. Less than 10% of hospitals in the nation hold this prestigious designation, and fewer have done it repeatedly. The Magnet standards of excellence raise the bar for nursing care and patient outcomes. Our nurses shined during the site visit, and the Magnet Commission shared that Rochester General is not only deserving of Magnet re-designation, but is truly a model of mature Magnet excellence.

As you read this report you will find demonstrations of how our team of compassionate and driven nurses utilizes evidence-based practices to improve care delivery and provide the best possible patient experience.

At the close of 2014 Rochester General Hospital began a new journey as part of Rochester Regional Health, a regional alliance that will allow us to do even more for the patients of Western New York and the Finger Lakes. Our nurses are empowered as change agents to lead and succeed during the challenges and opportunities ahead. 


Gloria Berent, MSHA, BSN, RN, CNOR, NEA-BC
Chief Nursing Officer, Rochester General Hospital