Clifton Springs, NY
The COVID-19 Testing Center is open Weekdays: 9:00 am - 5:00 pm and Weekends: 9:00 am - 1:00 pm. Testing is primarily for healthcare workers, first responders, immuno-compromised patients, pre-operative patients, and obstetrical patients preparing for delivery.
If you have experienced symptoms such as a cough or fever in the last 14 days, have had contact with an individual diagnosed with COVID-19, or if someone in your home is on precautionary quarantine, please call your primary care provider for guidance on testing and treatment. If this is an emergency or you need immediate assistance, please dial 9-1-1.
Clifton Springs Hospital & Clinic is a 262-bed DNV-accredited community hospital and nursing home located in the Village of Clifton Springs, New York in the beautiful Finger Lakes Region of Ontario County. It is approximately 35 miles southeast of Rochester and is conveniently located right off of Route 96.
Clifton Springs Hospital & Clinic is part of the Rochester Regional Health Eastern Region that also includes the programs and services provided by Newark-Wayne Community Hospital. Together, they offer the a full range of services needed by the people in Wayne and Ontario Counties. Exceptional care is delivered by a highly qualified team of primary care and specialist physicians and a skilled caring staff.
Clifton Springs is committed to providing unsurpassed quality and personalized care to its patients and families. As an affiliate of Rochester Regional Health, Clifton Springs service lines are integrated to provide the same exceptional standards of care.
To voice a compliment or concern, please call the "Speak Up We Care Patient Hotline" at (585) 922-5465 or submit a compliment or complaint.
You have the right to express complaints about your care and services, and to have Rochester Regional Health investigate such complaints. If you are not satisfied with Rochester Regional Health's response to your concerns, you may contact:
New York State Department of Health
Centralized Hospital Intake Program
433 River Street 6th Floor
Troy, New York 12180
Phone: 1(800) 804-5447
You may also contact The Joint Commission at 1(800) 994-6610.
Whether you're a patient or visiting a patient, we want you to know what to expect. We've created a list of common patient-related topics so you will know what to expect before, during and after your stay.Plan Your Visit
Looking for a specific floor or room? Once you’re inside, our Guest Services team will be happy to help you, or you can view our campus mapsView Campus Maps
Whether you want to pay your bill, ask non-urgent medical questions, or view your test results, MyCare offers personalized and secure online access to portions of your medical records for Clifton Springs Hospitals and physician offices.Take me to MyCare