COVID-19 Updates: Learn the latest on coronavirus in our community

White Pines Medical Group

White Pines Medical Group

About White Pines Medical Group

White Pines Medical Group offers comprehensive health care services for adult patients over the age of 18. Our physicians are board-certified in Internal Medicine and are members of the Rochester General Medical Group.

White Pines Medical Group is a well-established practice with seven Internal Medicine providers. We are conveniently located in Irondequoit and are easily accessible by bus and offer free ample parking. Our providers work closely with the Rochester region's top specialists at Rochester General Hospital to provide our patients with high-quality medical care should you need care beyond your office visit with us.

Primary Care Services

  • Routine physical exams and health screenings
  • Sick (acute care) visits
  • Medication prescriptions and refills
  • Immunization and flu shots
  • Pre-operative clearance


To schedule an appointment, please call us at (585) 922-0600. We offer same-day sick visits and appointments for patients with urgent problems. Your cooperation in arriving on time for your appointment helps us stay on schedule. If our schedule is full when you call for a same-day appointment, you can also be seen by providers at Northridge Medical Group (1338 Ridge Road East, Suite 101, Rochester, NY 14621).

After Hours

We will be offering extended office hours on Tuesdays and Thursdays until 7:00 pm. For all other after-hours and weekend care, please call the answering service at (585) 922-0600.

New Patients and Cancellations

If you're a new patient with us, please arrive at least 20 minutes early to your first appointment to complete the necessary paperwork. 

If you must cancel your appointment, please call at least 24 hours in advance. That will allow us to offer your appointment to another patient. We require same-day or notice before your appointment if you're canceling a routine or sick visit appointment.

What to Bring to Your Appointment

  • Your insurance card(s)
  • A list of your current medications (with dosages), including any over-the-counter medications or supplements
  • Any prescription refills you may need so we can provide them for you at the time of your visit

Our Providers

Street Address

370 Ridge Road East, Suite 400
Rochester, NY 14621

Get Directions

Phone Number

Phone Number: (585) 922-0600

General Hours

  • Monday: 8:00 am - 5:00 pm
  • Tuesday: 8:00 am - 7:00 pm
  • Wednesday: 8:00 am - 5:00 pm
  • Thursday: 8:00 am - 7:00 pm
  • Friday: 8:00 am - 5:00 pm



Your health, all in one place.

Sign up for MyCare today.

Access your test results, request prescription renewals, schedule appointments and communicate with your providers.

Learn More
Health Hive

Health Insights from Local Experts

Health Hive

Explore Rochester Regional Health's Health Hive - our hub for the latest health news and trending topics with insights from our expert providers

Explore Health Hive