Disability Services

Step 1: Request Intake Meeting with ADA Coordinator. During the intake meeting (mandatory) student will discuss:

• Documentation requirements
• Barriers experienced within academic settings
• Requested accommodations

Step 2:Set up an appointment with Rochester Regional Health Occupational Medicine to submit Request Form and Documentation.

• Depending upon the type of disability, the documentation should be a recent psycho-educational evaluation and/or letter on letterhead stationary from a qualified professional such as a physician, psychiatrist, neurologist, or psychologist.<

Step 3: Contact the Disability Services Office

• Confirm receipt of documentation to Occupational Medicine with the ADA Coordinator
• Accommodations will become active once Occupational Medicine sends approved accommodations to RGCOHC.

All requests for accommodations should be made at least 14 days in advance of need.

Students who would like to request academic accommodation due to a disability must comply with IGHSPN’s “Steps to Requesting Accommodations” guidance document.  This includes (1) attending an intake meeting with the ADA/504 Coordinator; and (2) submitting disability documentation directly to Rochester Regional Health Occupational Medicine.  Documentation must include the “Rochester General College of Health Careers Academic Accommodation Request Form” and the following:

1. Statement written by a qualified professional;
2. Diagnostic statement;
3. Diagnostic methodology;
4. Description of the functional limitations; and
5. Suggested reasonable accommodations.

Note that some diagnoses (e.g., learning disabilities, cognitive disorders, and attention-deficit/hyperactivity disorder (“ADHD”), etc.) may require evaluative data.  Please contact the ADA/504 Coordinator for specific required information for a particular diagnosis.

RGCOHC will then review all submitted documentation and inform the student about the final decision related to the student’s request for accommodations.  In the event that a student’s request for accommodations is granted, the student will be informed of the specific accommodations that are approved.

The process noted above must also be used for accommodations requested for the ATI placement test.  No accommodation for the placement test shall be provided that would compromise the security or integrity of the exam or require the testing institution or proctor to violate any of ATI’s test administration requirements

Confidentiality and Release of Information

RGCOHC will maintain the confidentiality of all student records and documentation related to a student’s disability pursuant to the Family Education Rights and Privacy Act (“FERPA”). Information related to a student’s disability may be disclosed only to RGCOHC employees who have a legitimate educational interest in knowing that information as part of the accommodation process, or as otherwise permitted by RGCOHC's records policy and applicable law.

Temporary Disabilities

Services and accommodations are available to students with temporary disabilities to provide access to campus programs and activities. Temporary disabilities may be a result of an injury, surgery, or short-term medical condition. In order to receive accommodations the student is required to self-identify and accommodations are determined on a case-by-case basis.

Assistance cannot be provided for tasks of a personal nature such as scribing for homework or assisting with personal home-health care.

RGCOHC has adopted the following internal grievance procedure providing for prompt and equitable resolution of complaints alleging any action prohibited by Section 504 or the ADA.  Any person who believes she or he has been subjected to discrimination on the basis of disability may file a grievance under this procedure. RGCOHC is prohibited from retaliating against anyone who files a grievance or cooperates in the investigation of a grievance.

Grievance Procedures:

• Grievances must be submitted to the Section 504 Coordinator within 30 days of the date the person filing the grievance becomes aware of the alleged discriminatory action.
• A complaint must be in writing and contain the name and address of the person filing the complaint. The complaint must state the problem or action alleged to be discriminatory and the remedy or relief sought.
• The Section 504 Coordinator (or her/his designee) shall conduct an investigation of the complaint. This investigation may be informal, but it must be thorough, affording all interested persons an opportunity to submit evidence relevant to the complaint. The Section 504 Coordinator will maintain the files and records of IGHSPN relating to such grievances.
• The Section 504 Coordinator will issue a written decision on the grievance no later than 30 days after its filing.
• The person filing the grievance may appeal the decision of the Section 504 Coordinator by writing to the Section 504 Appeals Officer, to be appointed by the Designated Institutional Official/Associate Chief Medical Officer for Education, within 15 days of receiving the Section 504 Coordinator’s decision. The Section 504 Appeals Officer shall issue a written decision in response to the appeal no later than 30 days after its filing.
• The availability and use of this grievance procedure does not prevent a person from filing a complaint of discrimination on the basis of disability with the U. S. Department of Health and Human Services, Office for Civil Rights.

RGCOHC will make appropriate arrangements to ensure that disabled persons are provided other accommodations, if needed, to participate in this grievance process. Such arrangements may include, but are not limited to, providing interpreters for the deaf, providing taped cassettes of material for the blind, or assuring a barrier-free location for the proceedings. The Section 504 Coordinator will be responsible for such arrangements.