Medical Records

view your medical records.

MyCare (Rochester General & Newark-Wayne Hospital)


MyCare is the patient portal for Rochester General & Newark-Wayne Community Hospitals. Patients can securely view their medical records from any computer, smartphone or tablet to:

  • View lab and radiology test results
  • Manage appointments
  • Request prescription renewals
  • Communicate with their medical team (non-urgent messages only)
  • View family medical records as a proxy

Login to your MyCare account

Sign-up for a MyCare account

Questions or trouble logging in?

Call 585.922.1234 or email

My Unity (Unity Hospital)


Click Here to Login

Are you a patient at Unity Hospital?
Use this portal to:
  • Review current medical problems, allergies & immunizations
  • View physicians & specialists seen
    during your hospital visit
  • View lab results during your hospital visit
  • Access discharge instructions
  • View medications prescribed at discharge
  • Review patient education materials

Need to enroll?

Call 585.368.3000. We'll send you an email with a link to complete your online registration.                                


Click Here to Login

Are you a patient at a Unity doctor's office?
Use this portal to:
  • Schedule or request non-urgent appointments
  • Access your health information
  • Request prescription refills
  • Ask non-urgent medical questions

Need to enroll?

To setup your My Doctor's Office account, visit your doctor's office and ask for your activation code (token). Once you have a code, click here to complete your enrollment.

Questions or trouble logging in?

Call 585.368.3000 with questions, Monday-Friday: 8 am and 6:30 pm or submit an email to The Contact Center will answer your message during business hours.

My Health Portal (Clifton Springs Hospital)

My Health Portal provides patients convenient access to health information online - from any computer, smartphone or tablet. My Health Portal allows you to:

  • View lab results, radiology reports and visit summaries
  • Schedule and view appointments
  • View your bills online
  • View a family member's chart as a proxy


For questions or assistance contact My Health Portal Help Desk at 315.462.0700, Monday-Friday: 8 am - 4 pm or by email at

MyUMMC Portal (United Memorial)

Current MyUMMC patient portal users

Sign-up for a MyUMMC patient portal account

To self-enroll for a MyUMMC account, click on the sign-up link below and fill out all of the required information and submit.

You will be required to enter your Name, Date of Birth, a valid Email Address and your Medical Record Number or Social Security Number (all information must match what is on the file at United Memorial Medical Center).

Once you complete the enrollment process you will receive an email with a one-time User ID and Password that will give you access to the Patient Portal Site and you will then be prompted to create your own unique User ID and Password.