Rochester General Hospital’s 24/7 Visitor Policy has been honored by The Institute for Patient- and Family-Centered Care in Bethesda, Maryland. The Institute named RGH a Better Together Exemplar Hospital – one of only 12 hospitals nationwide to receive this honor.
“These 12 hospitals are also committed to working directly with family members as care partners,” said Beverley Johnson, IPFEE president and CEO. “Nurses report greater job satisfaction because they are partnering with patients and families in care, instead of enforcing policies with which many don’t agree.”Rochester General Hospital revised its visitation policy in 2001 to allow 24/7 visitation.
Rochester General Hospital has also been consistently proactive in creating a high quality patient experience by forming a Patient and Family Advisory Council made of up current and former patients and their family members, providing free internet access, encouraging ‘quiet time’ hours, and offering patients’ a choice of meal selections based on their dietary needs.
Monday, November 5, 2018
The College of Healthcare Information Management Executives (CHIME) has named Rochester Regional Health one of Healthcare’s Most Wired for 2018.Read News Article
Friday, October 26, 2018
Meet Nicole Snyder: a mother, a wife, and a breast cancer survivor. Her diligence about routine breast screening may have saved her life.Read News Article