42 Rochester Regional Health Primary Care Practices Achieve NCQA Patient-Centered Medical Home Level 3 Status

August 31, 2016

Rochester, NY- Rochester Regional Health announces that 42 of its primary care practices have now achieved National Committee for Quality Assurance Patient-Centered Medical Home (NCQA PCMH) Level 3 status at the more stringent 2014 standards. Level 3 PCMH status is the highest level of recognition available.

NCQA PCMH is the most widely adopted model for transforming primary care practices into medical homes. Of the 42 practices, 26 were converted to the new level 3 status by demonstrating key competencies such as patient-centered access, team-based care, care management and support, and performance measurement and quality. One-third of the practices (14) were due for re-recognition and ‘renewed’ through an even more comprehensive application process. Two practices were recognized for the first time to level 3 PCMH.

The Recognition Programs assess whether clinicians and practices support the delivery of high-quality care. The Recognition Programs are built on evidence-based, nationally recognized clinical standards of care.

“This is a significant accomplishment for our practices and for the team that facilitated the work,” said Dr. Michael D. Nazar, EVP, Rochester Regional Health, Chief, Medical Groups. “Recognition at NCQA’s more demanding 2014 standards shows that our practices not only have the tools, systems, and resources to provide patients with the right care, but are defining high quality care and access for the community.”

NCQA accredits and certifies a wide range of health care organizations and manages the evolution of HEDIS®, the performance measurement tool used by more than 90 percent of the nation’s health plans.



Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes and beyond. The system provides care from 150 locations, including five hospitals; more than 100 primary and specialty practices, rehabilitation centers and ambulatory campuses; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and ACM Medical Laboratory, a global leader in patient and clinical trials. Rochester Regional Health, the region’s second-largest employer, was named one of “America’s Best Employers” by Forbes in 2015. Learn more at RochesterRegional.org.

About NCQA

NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA’s Web site (ncqa.org) contains information to help consumers, employers and others make more informed health care choices.