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United Memorial Medical Center

Visiting Hours & Guidelines

General Content

Visiting Hours & Guidelines

Visitor Restrictions:

All Rochester Regional Health facilities have implemented enhanced visitor restrictions and screenings.

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ummclobbyPatients look forward to visits from friends and family. We welcome them too, because we feel those visits are part of the recovery. Rest is also an important part of treatment, and it is the responsibility of the hospital to regulate visiting hours so as not to interfere with rest and treatment.

Visiting Hours

  • Visiting hours are from 9 am to 9 pm*
  • Intensive Care Unit visiting hours are 9 am to 8 pm
  • Maternity visiting hours are 1 pm to 8:30 pm

*Exceptions to the visiting policy are made for the Hope Haven, Emergency and Hospice/Comfort Care units and at the discretion of the attending physician when deemed appropriate by a patient's condition.

Visitor Guidelines

United Memorial understands the important role visitors can play in helping someone through a hospitalization. For the comfort and safety of the patient you are visiting, please observe the following guidelines:

  • Only two visitors at a time
  • Visitors must be 14 years of age or older and supervised by an adult at all times
  • Visitors to Maternity are limited to only the significant other of the patient, siblings who have been screened for illness and the newborn's grandparents. Siblings of a newborn are allowed to visit when accompanied by a responsible adult
  • Hope Haven permits visits from all age groups with appropriate screening
  • Try to keep all visits brief
  • Visitor conduct should not disturb other patients
  • Any person with a cold, sore throat or other transmissible illness should not visit patients
  • Due to concerns for the safety of our patients, all visitors are reminded to clean their hands before and after visiting patients. Hands may be cleaned with soap and water or the waterless cleansers found throughout the hospital and in every patient room
  • Many patients are on controlled diets. Please check with the nurse before bringing in food from the outside.
  • Firearms and other weapons are not permitted on hospital property, except in the case of on-duty law enforcement officers
  • Cell phones and other wireless devices may be used. If they interfere with medical equipment, you may be asked to turn them off. Please look for posted signs regarding cell phone usage.

These guidelines have been established to ensure your loved one is treated in a quiet, healthful environment. In semi-private rooms, the privacy and need for rest of both patients should be of the utmost consideration. Your cooperation in maintaining a peaceful and comfortable atmosphere for all patients is greatly appreciated.