Unity Hospital

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General Content

Contact Unity Hospital

Key Phone Numbers & Forms

Unity Hospital main phone number: 585.723.7000

Patient information: 585.723.7015

Billing & insurance: 585.922.1900

Financial assistance: 585.922.1900

Contact a patient: Use our free email contact form

Medical Director’s office: 585.723.7057 

Ethics Committee on-call pager: 585.936.2215

Chaplain and spiritual support: 585.723.7969

Medical Records: Follow these steps to obtain a copy of your medical records

Birth and death certificates: Find a Monroe County Birth or Death Certificate, available from the County Clerk's Office of Vital Records.

Physician referrals: For health information and referrals, call us at 585.368.3000  

Compliments & Complaints

You have the right to express complaints about your care and services, and to have the Hospital investigate such complaints. Call 585.922.5465 or use our online form to voice a complaint or concern

If you request, we will provide you or your designee a written response indicating the findings of the investigation. If you are not satisfied with Unity Hospital's response, you may contact:

New York State Department of Health
Centralized Hospital Intake Program
433 River Street 6th Floor
Troy, New York 12180

phone: 1.800.804.5447

You may also contact The Joint Commission at 1.800.994.6610.

Parking & Directions

Find information on Unity Hospital parking and directions