Contact Us
General Content
Unity Hospital main phone number: (585) 723-7000
Patient information: (585) 723-7015
Billing & insurance: (585) 922-1900
Financial assistance: (585) 922-1900
Contact a patient: Use our free email contact form
Medical Director’s office: (585) 723-7057
Ethics Committee on-call: (585) 368-4480
Chaplain and spiritual support: (585) 723-7969
Medical Records: Follow these steps to obtain a copy of your medical records
Birth and death certificates: Find a Monroe County Birth or Death Certificate, available from the County Clerk's Office of Vital Records.
Physician referrals: For health information and referrals, call us at (585) 368-3000
You have the right to express complaints about your care and services, and to have the Hospital investigate such complaints. Call (585) 922-5465 or use our online form to voice a complaint or concern
If you request, we will provide you or your designee a written response indicating the findings of the investigation. If you are not satisfied with Unity Hospital's response, you may contact:
New York State Department of Health
Centralized Hospital Intake Program
433 River Street 6th Floor
Troy, New York 12180
Phone: 1 (800) 804-5447
You may also contact The Joint Commission at 1 (800) 994-6610.
Find information on Unity Hospital parking and directions