Contact Us
General Content
Unity Hospital main phone number: 585.723.7000
Patient information: 585.723.7015
Billing & insurance: 585.922.1900
Financial assistance: 585.922.1900
Contact a patient: Use our free email contact form
Medical Director’s office: 585.723.7057
Ethics Committee on-call pager: 585.936.2215
Chaplain and spiritual support: 585.723.7969
Medical Records: Follow these steps to obtain a copy of your medical records
Birth and death certificates: Find a Monroe County Birth or Death Certificate, available from the County Clerk's Office of Vital Records.
Physician referrals: For health information and referrals, call us at 585.368.3000
You have the right to express complaints about your care and services, and to have the Hospital investigate such complaints. Call 585.922.5465 or use our online form to voice a complaint or concern
If you request, we will provide you or your designee a written response indicating the findings of the investigation. If you are not satisfied with Unity Hospital's response, you may contact:
New York State Department of Health
Centralized Hospital Intake Program
433 River Street 6th Floor
Troy, New York 12180
phone: 1.800.804.5447
You may also contact The Joint Commission at 1.800.994.6610.
Find information on Unity Hospital parking and directions