Valet parking

Rochester General Hospital offers valet parking services at the hospital’s Main Entrance (Polisseni Pavilion), weekdays from 6 am to 6 pm; and at the Medical Office Building Entrance (1415 Portland Ave.), weekdays from 7 am to 5:30 pm.

The cost for this convenient service is $7.00, which includes the parking fee. Some medical office suites and departments offer discounted valet services. Please check with the receptionist or office staff for details.

To pick up your vehicle, return to where you dropped it off or call ahead to the valet prior to leaving your destination to receive curbside service. The valet can be reached at extension 2-3748 (585.922.3748 from off-campus).

After 6 pm, please contact Safety and Security at extension 2-4300 (585.922.4300) to retrieve your car.


For questions regarding parking at Rochester General Hospital, please call the parking office at 585.922.9803. The office is open Monday – Friday 7 am – 5 pm. After hours the phone will ring into our 24-hour security office. We can also be reached at: