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Ear, Nose & Throat Surgery

General Content

Finger Lakes ENT Team

Meet the Finger Lakes ENT team, including our provider - Dr. Centoze.

Finger Lakes ENT (FLENT) collaborates with specialists in other disciplines at Rochester Regional Health, including plastic surgery and surgical oncology, to provide you with the expertise you deserve and the dedicated interest of each physician, surgeon and staff member involved in your treatment and recovery—from preoperative to postoperative care and beyond.

Our Experts

  • Centonze_John_MD

    John Centonze, MD

    Dr. Centonze is Board Certified in Otolaryngology-Head and Neck Surgery. He is a Fellow in the American Academy of Otolaryngology-Head and Neck Surgery and a Fellow of the American Academy of Otolaryngic Allergy. In addition, he is a member of the American Academy of Facial Plastic and Reconstructive Surgery, the AMA and Medical Society of the State of New York. Currently, Dr. Centonze holds active medical staff privileges at Newark-Wayne Community Hospital. He has served as past president of the Medical staff at FF Thompson Hospital, current vice president of the Medical Staff, and past chief of surgery at Newark-Wayne Community Hospital.Dr. Centonze practices all aspects of otolaryngology-head and neck surgery with a special interest in sinus surgery, voice disorders, and facial cosmetic surgery. Dr. Centonze joined Finger Lakes Otolaryngology in October 1996.

  • Clingerman_Carol_AuD

    Carol Clingerman, Au D

    Dr. Clingerman received a Master's of Science Degree from Syracuse University, and Doctor of Audiology Degree from the Arizona School of Health Sciences. In addition, she obtained a Certificate in Computer Science from Hofstra University and specializes in the digital signal processing of hearing aid technology. Dr. Clingerman has over 25 years of experience evaluating and providing hearing aids for patients of all ages. She joined MD Hearing Solutions in July 2014 because she shares in its mission to offer exceptional hearing care services and products, at affordable prices.

  • Andross_Jay_FNPC

    Jay Andross, FNP

    Mr. Andross is nationally certified through the American Academy of Nurse Practitioners. In addition, he is a member of the American Association of Nurse Practitioners and the American Academy of Otolaryngology-Head and Neck Surgery. Mr. Andross joined finger lakes otolaryngology in 2014. He resides in Canandaigua with his wife and daughter.

  • Hardford_Jeffrey_FNPC

    Jeffrey Harford, FNP-C

    Mr. Harford has extensive nursing experience in the Emergency Department and Operating Department where he was head of service for Otorhinolaryngology(ENT), head and neck surgery. He also has nursing experience in med/surg, oncology, cardiology, critical care, and medical missionary work.

  • Patrick_Dawn_MA

    Dawn W. Patrick, MA, CCC-A

    Dawn W. Patrick earned her Master ‘s degree in Audiology from the University of Buffalo and shortly after was selected as one of only six audiologists in the country to take part in a post-graduate audiology internship pilot program at one of the largest hearing aid manufacturers in the country.  She has over twenty years of experience as an audiologist and is committed to helping people improve their quality of life through better hearing.  Dawn used her skills as an audiologist for the last two years to help the poor and poverty stricken in India on Medical Missions Trips with her church.

Nursing Staff

Christina Tillman: Licensed Practical Nurse

Christina graduated from Wayne Finger Lakes BOCES in 2001. She graduated at the top of her class with an award for clinical excellence. She started her career at Newark Wayne Community Hospital in the Med-Surg unit and boasts a wealth of healthcare knowledge.

Mary Rose Cook: Licensed Practical Nurse

Mary Rose Cook graduated from Marion S. Whalen School of Practical Nursing in 1980. She worked at Geneva General for 15 years. She has been in the health care field for over 30 years with experience in cardiology, urology, and orthopedics. Mary Rose has been with Finger Lakes Otolaryngology for seven years, where she specializes in allergy testing, injections and teaching allergy-immunology.

Christie Allen: Licensed Practical Nurse

Christie Allen has been employed by Finger Lakes ENT since 2001 as a medical secretary until 2013 when she furthered her education and earned her Practical Nursing License. She graduated with the highest GPA in her nursing class and also was awarded the “Clinical Excellence Award."


Karen VanBortel: Billing and Coding Specialist

Karen has been with Finger Lakes Otolaryngology for 25 years. Through her tenure with the company she has worn many hats and has served in every facet of the business. She currently serves as the company's Billing and Coding Manager and is a Certified Billing and Coding Specialist.

Nancy Trezza: Practice Manager

Nancy Trezza joined our team in April of 2017. She has worked as a Practice Manager for more than 15 years in multiple disciplines and brings with her a wealth of knowledge in operation management, Human Resources and team building with the goal of fostering a pleasant work environment and helping to establish Finger Lakes Otolaryngology (ENT) as the premier ENT practice in the Newark, Canandaigua and Geneseo areas.

Office Staff

Corinne Simmons: Medical Receptionist

Corinne Simmons or Cory Corinne Simmons or Cory graduated from Finger Lakes Community College with a degree in Business Administration in 2007. She has been with FLENT for 5 years.

Dawn Follette: Surgery Scheduler

Dawn has been with our family of professionals since 2001. She spent the first few years working in our Canandaigua location and then joined the Newark team in 2008. She came to us from Midlakes Management where she was a Medical Secretary. She is now our Medical Receptionist & Secretary and part-time Surgical Scheduler.

Lisa Clingerman: Access Associate
Lisa has been with our team since 1998. She is a Medical Assistant/Secretary in the Newark office.

Patricia Morris: Access Associate
Patricia has been working for our team for three years as a medical secretary. Patricia works in the Newark and Canandaigua offices.

Charlie Sundlof: Medical Assistant

Charlie has been with our team since 2011. He is a Certified New Your State Medical Assistant. Charlie works in all three of our sites and has gotten to know many of our patients.

Tanya Murrell: Medical Assistant

Isabella Valente: Access Associate

Yukiko Havens: Surgery Scheduler

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