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Ophthalmology

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Eye Care Patient Information

Are you new to Reed Eye Associates? Welcome!

Download the New Patient Paperwork here, fill it out at your convenience, bring it with you to your appointment, and save time at the office!

Download our Pre-Surgical Cataract Patient Questionnaire

 

Warranties:

Reed Eye Associates’ Temple-to-Temple Warranty

Reed Eye Associates Vision Centers use the finest lens materials. We purchase our frames from the most highly-regarded companies in the optical industry. We are proud to stand behind our products with a warranty that's among the best in our field that we call the "Reed Eye Warranty".

14/24 Month Temple-to-Temple Warranty

Reed Eye Associates will replace your eyewear once, at no charge, for up to 14 months from the original date of delivery for adults, and twice for up to 24 months for patients 18 years old and younger. This warranty covers your frames and lenses for any type of defect, breakage or scratches. It does not cover loss, theft or disappearance of glasses. Ask our opticians about our optional loss warranty. Warranty may be excluded with some insurances.

How do you use this warranty?

Bring all the parts of our eyewear to one of our locations in Pittsford, Greece, Irondequoit, Sodus, Newark, or Batavia, NY. Reed Eye Associates will replace broken or scratched lenses with the same prescription. If your frame is no longer in stock, we will substitute it with one of equal value. To ensure the smoothest transaction, do not alter your frames in any way. Doing so may inhibit us from repairing them and will void the warranty.     

Loss Warranty

This is an optional coverage that can be purchased on your complete eyewear. If your glasses are lost within the first year, they will be replaced at 50% off the current price. Ask our opticians for more details.

Additional Benefits

To help maintain your glasses and protect your eyes from damaging rays, all Plastic, High Index and Polycarbonate lenses have been given a scratch resistant coating and ultraviolet protective quality. We also will adjust your glasses free for as long as you own them.

For more information about Reed Eye Associates, please don’t hesitate to contact us at 585-249-8300.

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