Referrals and Admission

Patients need a referral from their physician to be admitted to the Golisano Restorative Neurology & Rehabilitation Program.

Eligibility for admission

Many of our patients have deficits in mobility, safety, self-care, communication and thinking skills. To be eligible for our program, the patient must:
  • Have an active medical condition, but be medically stable
  • Be free from life support systems (such as ventilators)
  • Require 24-hour rehabilitative nursing
  • Be able to tolerate an intensive rehabilitation program that includes therapy at least three hours per day, five days per week
  • Have the potential to return to a community setting
We see patients from age 12 months and up; we will consider admission for children under the age of 12 months on a case-by-case basis.

We accept patients with a  spinal cord injury, complete or incomplete at the level of C-5 or lower; we will evaluate patients with injuries above C-5 on a case-by-case basis.

Our rehabilitation physicians will determine appropriateness for admission by evaluating the patient at a local hospital or by reviewing a detailed chart and discussing the situation with referral sources.

When you are ready to move forward with admission, we will guide you through the process including medical insurance and disability claims. We know that paperwork can be overwhelming at a time like this, so our staff is available to answer any questions and keep the ball rolling. We accept payer sources such as private pay, Medicare, Medicaid, HMOs, No Fault insurance and Workers' Compensation.

Tour the program

We welcome (and encourage) patients, families and supportive friends to visit our program, tour our facilities and meet our team members prior to admission. We want to make sure that our environment is the right fit for everyone involved.

Preparing for discharge

When patients are ready to go home, they can be confident that they will have our continued support in the days and months ahead.

Our case manager works with patients, families and their rehabilitation team throughout the stay to help coordinate rehabilitative needs, including outpatient care, community resources, home health care, equipment needs, transportation, education, or vocational training. If patients need to be discharged to an alternative level of care, such as a skilled nursing facility, our case manager assists with that process as well.

Our physicians, neuropsychologists and therapists also continue to help interface with school or work for as long as needed following the patient's return home.