Expert Pediatricians serving Upstate NY
Welcome to The Louise and Henry Epstein Family Pediatric & Young Adult Emergency Department at Rochester General Hospital. Our Pediatric & Young Adult Emergency Department offers complete medical, surgical and psychiatric services. As well as extensive pediatric consultation in infectious diseases, behavioral pediatrics, adolescent medicine, neonatology and lead poisoning.
Your child's health is important to us, which is why the Pediatric & Young Adult Emergency Department has been designed to maximize your child's care, comfort and dignity with increased square footage to reduce crowding, an increased number of patient care rooms, all new equipment, and easier access to radiology services.
Triage is the area where a nurse specializing in Pediatrics checks to find who is the sickest. The sickest child is seen first. The nurse will:
Registration begins with a very brief interview by our registration staff and is limited to asking your child’s name and reason for the pediatric emergency department visit. Completion of the registration process will occur after the nurse evaluates your child in triage and may be performed in your child’s room. We also ask you to show us:
This is where you wait until we can see your child. Please feel free to use the toys here and the vending machines and snack bar in the main Emergency Department waiting area. However, we ask that you do not bring food or drink into the treatment area of the Pediatric Emergency Department.
Please tell the triage nurse if:
We will send a copy of the medical record to the child's regular doctor. We ask you to:
If your child is admitted to the Hospital, talk over the plan with the medical staff in the Pediatric Emergency Department. Your child’s primary care doctor will probably visit the next day. We ask you to:
The Pediatric Emergency Department is located on the ground level and right next to the hospital's main Emergency Department in the Epstein Pavilion.
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