Know the Facts about Coronavirus in our Community
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Long Term Care and COVID-19

Keeping You Informed & Connected to Your Loved Ones

As we face the challenge of COVID-19 in our community, we understand that many of our long term care residents’ family members are concerned about the health and well-being of their loved ones. During this time of enhanced visitor restrictions, we have provided some helpful information for family members and messages of hope from residents, whose comfort and safety remain our top priority. 

Frequently Asked Questions

Messages of Hope and Love

DeMay Living Center resident shares a message
A DeMay Living Center resident shares a sweet message
Family members holding up a sign for their mother
Family members share a message to their Mom
Resident's message while in lockdown
A DeMay Living Center resident shares a blessing with everyone
A Clifton Springs resident chats with her loved one
A helpful staff member at Clifton Springs Nursing Home helps a resident connect with loved ones
A Clifton Springs resident gets some face time with her loved one
man holding encouraging note for covid-19
A Hill Haven resident enjoying in-room Bingo
woman holding encouraging note for covid-19
A Hill Haven resident shares a sweet note with her family
woman holding encouraging note for covid-19
Another thoughtful message from one of our DeMay residents to her family
woman holding encouraging note for covid-19
A note of grandmotherly love from Hill Haven
woman holding encouraging note for covid-19
More love from Hill Haven
woman holding encouraging note for covid-19
A resident participates in some light indoor gardening at Hill Haven
woman holding encouraging note for covid-19
A Hill Haven resident shares a message to her child
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A resident at Clifton Springs Nursing Home receives a message from a loved one during visitor restrictions.
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A Clifton Springs Nursing Home resident sends a message to her daughter during visitor restrictions
CSNH Resident Birthday
A Clifton Springs Nursing Home resident receives some heartfelt birthday wishes from family

Your Guide to COVID-19

Stay up-to-date on the new coronavirus disease (COVID-19) with information from Rochester Regional Health.
View our COVID-19 Resource Guide
Elderly woman using smartphone

Stay Connected During Social Distancing

For elder family members and friends in long-term care facilities, social distancing because of the new coronavirus (COVID-19) outbreak can be lonely. Here's how you can stay in touch.

Read Article
Woman at home during social distancing

Why Social Distancing is So Important

Social distancing calls for people to increase the space between one another and avoid gatherings. Learn how it can reduce coronavirus spread and flatten the curve.

Read Article
RGH entrance

Visitor Restrictions

All Rochester Regional Health facilities are implementing enhanced visitor restrictions and visitor screenings beginning Friday, March 16.

Read about Visitor Restrictions