March 12, 2020
Dear Residents and Families:
We recognize how important it is for our residents/patients to visit with family and friends. We are doing everything possible to keep our residents safe and take every precaution to prevent the spread of infection.
To protect those we serve, no visitors will be allowed at our nursing facility until further notice. This new safeguard aligns with new guidelines implemented across New York State for nursing and senior care facilities during the ongoing Novel Coronavirus (COVID-19) outbreak.
In accordance with recommendations from the Department of Health, the following actions will be implemented at our nursing facility starting March 13, 2020:
As the COVID-19 situation evolves, we will continue to keep you updated on visitor restrictions and any changes that we may need to implement moving forward to ensure the safety of our residents and staff.
Exigent circumstances will be handled on a case-by-case basis and if permitted, visitors will be provided personal protective equipment to wear during their visit and while in the facility.
We know how difficult this is for everyone, especially when visiting restrictions are active. If there is any way we can help coordinate a virtual visit via phone call or “face time” with your family members, please contact your social worker to help facilitate a virtual meeting.
Thank you in advance for helping to minimize the spread of any infections. For more information about COVID-19, please visit our COVID-19 Resource Page. We will keep it updated as we receive new information.