Billing & Insurance

We understand that dealing with health insurance can be a stressful process, and our top priority is to ensure that you and your family receive the best possible care and are well informed about all aspects of your treatment, including your insurance coverage. 

Prior to your telemedicine appointment, you will want to review your insurance plan to understand your coverage. Most insurance plans include some level of coverage; however, you may need to pay some of the expenses, including a co-payment at the time of your visit. If you have questions about your insurance coverage, please contact your healthcare provider prior to your appointment to discuss the details of your plan.

We accept all major health insurances.

If you have any additional questions regarding billing or insurance, please contact us at 585.922.1900 or toll-free at 866.209.0949. We're available Monday - Friday: 9 am - 4:30 pm.