To assist families in their decision on which long term care center will best serve their needs, we offer in-person tours at all six of our facilities, and our helpful admissions staff is happy to answer any additional questions you may have about the services offered at each. To schedule a tour or talk to our admissions staff, please call (585) 784-0158.
Additionally, you can view a sample of our Admissions Agreement. This agreement is provided only as a reference tool. When you have made your final decision and would like to begin the admissions process for any one of our facilities, our staff will provide you with the admissions agreement tailored to the location of your choice.
Rochester Regional Health provides quality care to all patients, regardless of their ability to pay. We are committed to treating all patients with compassion and providing excellent care throughout the entire healthcare experience.
To best serve our patients, Rochester Regional Health accepts a variety of payments for our long-term care services, including private payment, health insurance, long-term care insurance, Medicare, and Medicaid.
Rochester Regional Health provides residents and their families with the services of Long Term Care Medicaid insurance enrollment through our Financial Case Managers. Their role is to both help residents understand the Medicaid enrollment process and to partner with them and their families to attain the coverage needed for their stay.
Our Financial Case Managers have a vast knowledge of New York State Long Term Care Medicaid requirements. They will act as your advocate with the local Medicaid office, will assist with application questions, track your application through the system and keep you informed on the status.
For residents wishing to private pay, you can also view our private pay rate sheet for reference. If you have any questions about our rates, please contact our admissions staff at (585) 448-2034.
