It's safe to get care. | Rochester Regional Health

Give Your Health The Attention It Needs

Throughout the last year, there have been so many “what if’s.” But one thing is certain – COVID-19 isn’t the only thing that needs attention. The care you needed before is the care you still need today. Whether in person, through video or phone – preventive screenings, essential care and treatment for conditions is safe and accessible.

Be Proactive

It's important to take steps to care for your body and your health before you experience symptoms. Keep your annual wellness appointments with your providers for help.

Be Preventative

Keep yourself and your family safe by following recommended screening guidelines as well as the steps we're all taking to help reduce the spread of COVID-19 in our community.

Employee Health Screening

We’re screening every Rochester Regional Health doctor, every nurse, every team member, every day for COVID-19 symptoms before they enter any of our locations. If a provider doesn’t feel well, they will stay home.
Patient Screening

All patients are being screened prior to their arrival at our locations. Patients are required to be at least six feet from each other at all times, and we are staggering in-person appointments to be certain you have the least possible contact with other patients. And of course, we are providing care for those with COVID-19 symptoms in separate areas or at separate times than patients visiting for all other appointments.
Masking For All

Everyone who enters any of our facilities is required to wear a mask or face covering, including you and your provider, and all of our providers are wearing face shields over their face masks. If you don’t have a mask, you can
Virtual Check-in & Check-out

Many providers are asking you to text or call when you arrive to their office and wait in your car until your exam room is ready. Your provider's office will share the details of their process with you prior to your appointment.

Visitor Restrictions

To ensure proper social distancing guidelines are being followed, we are limiting and restricting visitors and all non-essential staff at all of our locations. Pediatric patients, obstetrical patients, and end-of-life patients may have one designated visitor on-site at a time.

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High-Level Disinfecting

We are following official high-level disinfecting and cleaning procedures at all of our locations as recommended by the Center for Disease Control and Prevention (CDC). It’s just another way we are committed to your health and safety.
Virtual Care

Virtual visits like telemedicine are offered by many of our care teams so you and your family have the option of receiving care from the comfort of your own home. Telemedicine is accessible through the MyCare app, Apple Face Time, Skype, Doxy.me, and telephone. And if you do come and see us in person, skip the waiting room and do a virtual check-in by texting us when you arrive.
Social Distancing

Patients are required to be at least six feet from each other at all times, and we are staggering in-person appointments to be certain you have the least possible contact with other patients.