The following are the operational guidance protocols to be followed by all Rochester Regional Hospital Affiliates that offer limited visitation for inpatients meeting the criteria for visitation. The guidance and associated work streams are developed based on guidance from the NYS Department of Health dated June 17, 2020.
Effective June 25, 2020, limited visitation will be permitted at all Rochester Regional Health’s hospitals seven days a week from 9:00am–1:00pm and 4:00pm–7:00pm. Each of the five hospitals has visitor entrances specific to the facility.
Update: Due to an increase in COVID-19 cases locally, general visitation at all Rochester Regional Health hospitals has been suspended.
Limited visitation will be allowed in the following cases:
In those cases, visitation will only be allowed under the following conditions:
Visitors may not enter the facility if they have traveled internationally or to a restricted state per the New York State COVID-19 Travel Advisory.
Exceptions: Visitor is asymptomatic AND a designated support person for labor and delivery, pediatrics, intellectual and/or developmental disabilities (I/DD), and cognitive impairments including dementia and end-of-life patients.
As part of our ongoing efforts to prevent the spread of COVID-19, and Governor Andrew Cuomo’s executive order for “universal masking”, Rochester Regional Health is requiring all patients, and those accompanying a patient, to wear a mask or face covering (such as a scarf or bandana) for any on-site appointments.
As always, we thank you for your patience, cooperation, and help in keeping our community safe—and for entrusting us with your care. Rochester Regional Health continues to follow all procedures and protocols prescribed by the New York State Department of Health and the Centers for Disease Control and Prevention to prevent the spread of COVID-19.
Updated: July 14, 2020
On July 10, 2020, the New York State Department of Health announced that limited visitation may resume at nursing homes on July 15, provided that the individual facilities meet specific requirements. We are currently reviewing all of the requirements, determining which of our facilities will be eligible for visitation, and creating a robust plan that will allow loved ones to visit with residents at each facility when it is determined safe to do so.
Individual plans for visitation will be communicated with families as soon as we have more information to share. In the meantime, if you have any questions, or would like to set up a time to talk to a resident, please contact their facility of residence directly.
Updated: August 13, 2020
For outpatient appointments, additional family members or other visitors are allowed for the following patients only:
Note: Visitors and guardians for patients above must remain in the room for the entirety of their visit. Once they leave the room, they must leave the premises. Visitors and guardians must be symptom-free (no coughing, no fever, no runny nose) and must not have knowingly been exposed to an individual with COVID-19 within the past 14 days.
Note: Clergy is counted as one designated visitor.
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