Patient Portals



Rochester General, Unity, Newark-Wayne and Clifton Springs hospitals and physician offices

Securely manage and receive information about your medical record. Whether you want to pay your bill, ask non-urgent medical questions, or view your test results, MyCare offers personalized and secure online access to portions of your medical records at Rochester General, Unity, Newark-Wayne and Clifton Springs Hospitals and physician offices.

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Sign up for a new account    |     request an online activation code

For questions or assistance, call (585) 922-1234 or email [email protected] with your full name, date of birth, address and phone number.


MyUMMC Patient Portal

Securely manage and receive information about your medical record at United Memorial Medical Center

If you were a patient at United Memorial Medical Center, and want to access portions of your medical record, you will need to login with MyUMMC Patient Portal

Take me to MyUMMC Patient Portal

Attention MyUMMC Patient Portal Users

We are excited to share that we are upgrading to a new electronic medical record system. As part of that process, the MyUMMC patient portal will no longer be available after January 31, 2020. We recommend you print and save any medical record information important to you. Also, during this transition, the following conveniences will not be available:

  • Provider Messaging: You will not see your provider listed for messaging until you have a completed office visit in the new medical record system, or you have an appointment scheduled within the next six (6) months.
  • Prescription Renewals: You will not be able to request a prescription renewal until the medication has been ordered in the new medical record system. For prescription renewals in the interim, please call your provider office.

MyCare, the new patient portal, will be available on February 1, 2020. To create a new account or for more information about the new portal, visit MyCare

UMMC Outpatient Practices

Securely manage and receive information about your medical record at Genesee Orthopedics, Batavia Primary Care, Medina Family Medicine and Oakfield Family Medicine. 

Talk to your United Memorial Medical Center Outpatient Practice Staff for information on how to get a login for one of these sites, if you don't have one already.

Need Help?

Patient Health Library

Emmi, Our online health library will take complex medical information and makes it easy for you and your family to understand. These online programs  can help you prepare for an upcoming procedure or manage your chronic condition.You may have questions that you think are not relevant. You may have forgotten your questions at your last appointment. Emmi programs are designed to answer important but often unasked questions.

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Billing & Insurance

Do you not have a MyCare account but would like to still pay your medical bill? Do you have questions about your hospital bill, online bill pay or insurance? Are you interested or in need of financial assistance? Our Billing and Insurance team would be happy to assist you further.

Get More information about Billing & Insurance