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It's Your Care, at Your Fingertips. Before, during, & after your visit.

Securely connect with all your medical providers, and manage important health information with MyCare. It's an easy-to-use patient platform with 24/7 access online or through our mobile app. 
Sign in to MyCare

Your Care. In One Place.

With MyCare you can Access your test results, request prescription renewals, schedule appointments, communicate with your providers, and much more.
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Schedule an appointment with your provider
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eCheck-in prior to arriving
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Access your lab results
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Complete paperwork & upload important information
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Send a message to your physician
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Send photos to your physician
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Pay your bill
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Schedule and conduct Telehealth visits

Sign Up for MyCare

New to MyCare?

If you aren't currently signed up for MyCare, you will need to set up your MyCare account with your information and a personal activation code that you may have already received. If you haven't been given a personalized code you can request one, and then continue with creating your account.  

Create my MyCare account

Need an Activation Code?

If you're new to MyCare and have not received an enrollment letter from us, you can request an activation code here. You will be prompted to answer a series of questions to help us verify your identity. If you are under 18 you must contact your Primary Care Physician to activate your account.

Request an Activation Code

For questions or assistance, call (585) 922-1234 or email [email protected] with your full name, date of birth, address and phone number.

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We've Moved to Paperless Billing

As a leading advocate of environmental sustainability in health care, Rochester Regional Health on January 1, 2022, moved to paperless billing for users who have active MyCare accounts. When a bill is posted to your account, you’ll receive a statement alert via email and/or your MyCare mobile app.
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Download the MyCare App

Download the MyCare App to put your health information in the palm of your hand. The MyCare app helps you conveniently manage care for yourself and your family members. Available on both the Google Play Store and the Apple App Store.

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Patient Health Library

Emmi, Our online health library will take complex medical information and makes it easy for you and your family to understand. These online programs can help you prepare for an upcoming procedure or manage your chronic condition.You may have questions that you think are not relevant. You may have forgotten your questions at your last appointment. Emmi programs are designed to answer important but often unasked questions.

Take Me to Emmi

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