If you aren't currently signed up for MyCare, you will need to set up your MyCare account with your information and a personal activation code that you may have already received. If you haven't been given a personalized code you can request one, and then continue with creating your account.
If you're new to MyCare and have not received an enrollment letter from us, you can request an activation code here. You will be prompted to answer a series of questions to help us verify your identity. If you are under 18 you must contact your Primary Care Physician to activate your account.
For questions or assistance, call (585) 922-1234 or email [email protected] with your full name, date of birth, address and phone number.
Download the MyCare App to put your health information in the palm of your hand. The MyCare app helps you conveniently manage care for yourself and your family members. Available on both the Google Play Store and the Apple App Store.
Your Guide to Electronic Check-In
Your Guide to Setting up Your Video Appointment
Watch a Step-by-Step video on how to schedule and join a video visit
Emmi, Our online health library will take complex medical information and makes it easy for you and your family to understand. These online programs can help you prepare for an upcoming procedure or manage your chronic condition.You may have questions that you think are not relevant. You may have forgotten your questions at your last appointment. Emmi programs are designed to answer important but often unasked questions.
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