Patient Portals

Personalized and secure online access to portions of your medical records

Rochester General, Unity, Newark-Wayne and Clifton Springs hospitals and physician offices

MyCare Patient Portal

Whether you want to pay your bill, ask non-urgent medical questions, or view your test results, MyCare offers personalized and secure online access to portions of your medical records at Rochester General, Unity, Newark-Wayne and Clifton Springs Hospitals and physician offices.

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Sign up for a new account or request an online activation code

For questions or assistance, call 585.922.1234 or email mycare@rochesterregional.org with your full name, date of birth, address and phone number.

United Memorial Medical Center

MyUMMC Patient Portal

Securely manage and receive information about your medical record at United Memorial Medical Center.

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Sign up for a new account > 

Once you complete the enrollment process you will receive an email with a one-time User ID and Password that will give you access to the Patient Portal Site and you will then be prompted to create your own unique User ID and Password.

For questions or assistance please call 585.344.8119

Genesee Orthopedics, Batavia Primary Care, & Medina Family Medicine Portal

Securely manage and receive information about your medical record at Genesee Orthopedics, Batavia Primary Care & Medina Family Medicine. 

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Patient Health Library

Emmi, Our online health library will take complex medical information and makes it easy for you and your family to understand. These online programs  can help you prepare for an upcoming procedure or manage your chronic condition.You may have questions that you think are not relevant. You may have forgotten your questions at your last appointment. Emmi programs are designed to answer important but often unasked questions.

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Billing & Insurance

Do you not have a MyCare account but would like to still pay your medical bill? Do you have questions about your hospital bill, online bill pay or insurance? Are you interested or in need of financial assistance? Our Billing and Insurance team would be happy to assist you further.

Get More information about Billing & Insurance