If you have received an enrollment letter from us and/or have an activation code, you can continue here for setting up a MyCare account, otherwise please request an activation code so we can verify your identity.
If you're new to MyCare and have not received an enrollment letter from us, you can request an activation code here. You will be prompted to answer a series of questions to help us verify your identity. If you are under 18 you must contact your Primary Care Physician to activate your account.
For questions or assistance, call (585) 922-1234 or email [email protected] with your full name, date of birth, address and phone number.
Need Help?
Download the MyCare App to put your health information in the palm of your hand. The MyCare app helps you conveniently manage care for yourself and your family members. Available on both the Google Play Store and the Apple App Store.
Do you not have a MyCare account but would like to still pay your medical bill? Do you have questions about your hospital bill, online bill pay or insurance? Are you interested or in need of financial assistance? Our Billing and Insurance team would be happy to assist you further.
Get more information about Billing & Insurance
Emmi, Our online health library will take complex medical information and makes it easy for you and your family to understand. These online programs can help you prepare for an upcoming procedure or manage your chronic condition.You may have questions that you think are not relevant. You may have forgotten your questions at your last appointment. Emmi programs are designed to answer important but often unasked questions.
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