Know the Facts about Coronavirus in our Community

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Financial Assistance

We recognize the need in our community to provide financial counsel and assistance to those patients with limited income who find it difficult to meet the expenses incurred in receiving health care services at Rochester Regional Health.

In keeping with our mission and values to enhance lives and preserve the health of our community and patients by enabling access to a comprehensive, fully integrated network of the highest quality and most affordable care, delivered with kindness, integrity, and respect, Rochester Regional Health offers a Financial Assistance Program. No one will be denied services based on inability to pay and discounts are available based on family size and income.

If you cannot afford to pay for part or all of your essential health care services, you may be eligible for Financial Assistance / Charity Care. We offer financial assistance for insured patients who need help paying deductibles, co-pays, and coinsurance.

Download the Rochester Regional Health Financial Assistance Application 

Download the Spanish version of the Rochester Regional Health Financial Assistance Application  

If you’d like to learn more about financial assistance options, please see the summary, policy and contact information below:

If you would like to speak to a representative of our Financial Services Team, please contact:

Phone: (585) 922-1900
Toll-free: (866) 209-0949
Hours: Monday - Friday, 8:30am - 5:00pm

 

No one will be denied access to services due to their inability to pay. There is a discounted/sliding fee schedule available for those that may need it. Please feel free to contact us via phone number above, or learn more about our Financial Assistance services

No one will be denied access to services due to inability to pay. There are discounted/sliding fee schedules available for those who may need it.

Finding healthcare coverage

If you do not have health insurance coverage, several programs are available through New York State, including:

Medicaid – a program for New Yorkers who cannot afford to pay for medical care 

Child Health Plus – a plan specifically for children under the age  of 19 

New York State of Health – New York State’s health insurance marketplace that offers low-cost, quality health insurance plans

We’d be happy to help you determine whether you qualify for one of these programs. Please call us at (585) 922-1900.

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