Rochester Regional Health provides quality care to patients, regardless of ability to pay. We are committed to treating all patients with compassion and providing excellent care, through the entire healthcare experience.
Concern about an inability to pay a hospital bill should never get in the way of receiving essential health services. Learn more about financial assistance options at Rochester Regional Health
We offer a consumer pricing hotline and a self-serve cost estimate tool in an effort to provide a better understanding of what charges and out-of-pocket payment (cost) patients could incur for the specific procedure or service rendered. Rochester Regional Health’s consumer pricing hotline can be reached by calling (585) 922-COST (2678) Monday – Friday, 8:30 am - 5:00 pm. Learn more about our cost estimate process
We also offer information on hospital and professional negotiated rates which complies with federal regulations regarding pricing transparency. Please note that these files are intended to be machine readable. If you have any questions regarding the files please contact the Patient Estimates team at 585-922-COST.
For more information on charges, view our frequently asked questions or browse the files by hospital below:
If you have any concerns about your ability to pay a Rochester Regional Health bill, contact our financial assistance team at (585) 922-1001.