General Content
Pay your bill through your MyCare Account. If you don't have a MyCare account, you can pay your Rochester Regional Health medical bills online using one of our payment forms below. If you are making multiple payments, you will need to submit a separate payment for each bill.
PLEASE NOTE: Rochester Regional Health and WNY Medical PC billing statements look identical. Please check the address on your statement (circled in red below) to verify that you're paying the correct bill. If paying a bill with a Canadian postal code, please contact us at (585) 922-1900 or toll-free (866) 209-0949, Monday - Friday: 8 am - 5 pm to make the payment.
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View your balance or pay your bills online using MyCare. Or download the MyChart app on iOS and Android
Pay My Bill in MyCare
For Services prior to February 1, 2020. For bills from Batavia Primary Care, Genesee Orthopaedics, and Medina Family Medicine where you received care prior to February 1, 2020.
Pay My UMMC Primary Care Bill
For Services prior to February 1, 2020. For all other United Memorial Medical Center Locations where you received care prior to February 1, 2020.
Pay my UMMC Bill
Please check the address on your statement (circled in red on the example) to verify it says "Rochester Regional Health"
Pay my Rochester Regional Health Bill
For bills from Rochester Regional Health Laboratories. Please note that the payment will be remitted to ACM Medical Laboratory, Inc. and will appear as such on your credit card statement.
Pay My Labs Bill
Please check the address on your statement (circled in red on the example) to verify it says "WNY Medical PC". Otherwise, use the Rochester Regional Health payment option above
Pay my Western NY Medical BillOur financial assistance programs and payment plans are designed to assist patients who may be facing a challenge in meeting their healthcare financial obligations. Patients with or without insurance may setup a manageable monthly payment plan.
Take me to Financial AssistanceDo you have questions about your hospital bill, online bill payments, or what participating insurance plans Rochester Regional Health has partnered with? Call us at (585) 922-1900, Monday - Friday: 8:00 pm - 5:00 pm.
Contact Billing & Insurance