General Content

Pay Your Bill

Pay your bill through your MyCare Account. If you don't have a MyCare account, you can pay your Rochester Regional Health medical bills and associate service bills (Lifetime Care, Home Health Plus, and ACM Laboratories) online using one of our payment forms below. If you are making multiple payments, you will need to submit a separate payment for each bill.

PLEASE NOTE: If paying a bill with a Canadian postal code, please contact us at (585) 922-1900 or toll-free (866) 209-0949, Monday - Friday: 8 am - 5 pm to make the payment.

paperless billing

We Use Paperless Billing

As a leading advocate of environmental sustainability in health care, Rochester Regional Health uses paperless billing for users who have active MyCare accounts. When a bill is posted to your account, you’ll receive a statement alert via email and/or your MyCare mobile app.
Review in MyCare

If you don’t already have an active MyCare account, it’s easy to sign up! With 24/7 access online or through our mobile app, you’ll be able to securely connect with all your medical providers and manage important health information.

Sign up for MyCare Now

MyCare logo


View your balance or pay your bills online using MyCare. Or download the MyChart app on iOS and Android 

Pay My Bill in MyCare
Lifetime bill

Home Care

For services from Rochester Regional Health Home Care and Hospice.

Pay My Home Care Bill
Home Plus

Home Care Plus

For services from Home Care Plus, also known as the Genesee Region Home Care of Ontario County.

Pay My Home Care Plus Bill
Sample Bill

Rochester Regional Health

For bills from services at a Rochester Regional Health Facility. You may also pay your bill through MyCare.

Pay my Bill
Sample Long Term Care Bill

Long Term Care

For bills from Demay Living Center, Park Ridge Living Center, Edna Tina Wilson Living Center, Unity Living Center, and Clifton Springs Nursing Home.

Pay My Long Term Care Bill
RRH Home Care Infusion Pharmacy Sample Patient Bill

Home Care Infusion Pharmacy

For services from Rochester Regional Health Home Care infusion Pharmacy

Pay Infusion Pharmacy Bill

Insurance Billing Forms

No-Fault Insurance
Law Hospital Facility Form

Workers Compensation
Billing Form

In Need of Financial Assistance?

Our financial assistance programs and payment plans are designed to assist patients who may be facing a challenge in meeting their healthcare financial obligations. Patients with or without insurance may setup a manageable monthly payment plan.

Take me to Financial Assistance

Questions About your Bill?

Do you have questions about your hospital bill, online bill payments, or what participating insurance plans Rochester Regional Health has partnered with? Call us at (585) 922-1900, Monday - Friday: 8:00 am - 5:00 pm.

Contact Billing & Insurance