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General Content

Pay Your Bill

Pay your bill through your MyCare Account. If you don't have a MyCare account, you can pay your Rochester Regional Health medical bills and associate service bills (Lifetime Care, Home Health Plus, and ACM Laboratories) online using one of our payment forms below. If you are making multiple payments, you will need to submit a separate payment for each bill.

PLEASE NOTE:

If paying a bill with a Canadian postal code, please contact us at (585) 922-1900 or toll-free (866) 209-0949, Monday - Friday: 8 am - 5 pm to make the payment.
For Rochester Regional Health Laboratories bills for services received after January 4, 2021, please use the MyCare or Rochester Regional Health bill pay options below. For bills received prior to January 4, 2021, please use the ACM bill pay option.

We've Moved to Paperless Billing

As a leading advocate of environmental sustainability in health care, Rochester Regional Health on January 1, 2022, moved to paperless billing for users who have active MyCare accounts. When a bill is posted to your account, you’ll receive a statement alert via email and/or your MyCare mobile app.

Review in MyCare

If you don’t already have an active MyCare account, it’s easy to sign up! With 24/7 access online or through our mobile app, you’ll be able to securely connect with all your medical providers and manage important health information.