Clifton Springs Hospital & Clinic

Clifton Springs Behavioral Health Clinic

Clifton Springs Behavioral Health Clinic

About Behavioral Health Care in Clifton Springs

At Rochester Regional Health, our philosophy is to meet and accept every individual wherever they are in their path of recovery. We support our patients through their journey, and provide support to family members and loved ones to better understand the tools that are necessary for a successful recovery and life.

We are accepting new patients immediately – there is no need to wait to find the help you need. Our Clifton Springs location is accessible for people with disabilities and provide interpreting services for those whose primary language is not English. 

Inpatient Chemical Dependency Services

Offering a robust variety of services, our chemical dependency inpatient units are created to work with each individual’s needs with the goal of stabilizing any acute substance use disorder symptoms. Our specialists work tirelessly with you to integrate mental health and medical services into your treatment to ensure your mind & body recover and stay healthy. 

Individual and group therapy are available through inpatient rehabilitation. Using evidence-based therapeutic models such cognitive behavioral therapy, motivational interviewing, and trauma informed care, our experienced therapists are uniquely prepared to work with you to move toward addiction recovery. All of this takes place in a safe environment where you can firmly focus on your recovery.

Recreational therapy activities can also be a new creative way to encourage the recovery skills and healthy lifestyle changes you learn during your time with us. We offer many different activities that complement the work you are doing to rehabilitate yourself during inpatient treatment:

Other services include:

  • Substance use disorder group participation
  • Goal planning
  • Education & resource management
  • Skill development groups
  • Medication management and oversight
  • Therapeutic recreational activities
  • Creating action plans for step down housing and treatment options upon discharge

At all times during your stay, you are a centralized part of your individualized care as you determine your next steps for a successful future.

Learn more about our Inpatient Rehabilitation Services or call (585) 723-SAFE (7233) for immediate access to support.

Inpatient Psychiatric Care

Open to people in our community who are experiencing an acute mental health crisis, patients are admitted to our clinic with the goal of helping them heal, be safe, and find support in the community once they leave.

Featuring 20 beds, our clinic brings together a team of nurses, social workers, doctors, psychiatrists, and behavioral health technicians who work with each patient to create an individualized treatment plan that focuses on their unique recovery. Individual and group therapy sessions, one-on-one meetings with doctors, and family meetings are all available for patients admitted to our clinic.

Each patient stays as long as they need to in order to heal. We partner with community providers and support services to ensure all patients are on track to continue recovery and healing once they are discharged.

If you or a loved one are in immediate need of inpatient psychiatric care, please call our Comprehensive Psychiatric Emergency Program hotline at (315) 462-1080.

Outpatient Clinic

In this safe and encouraging environment, patients who arrive seeking mental health and chemical dependency services work with our staff to create a recovery plan that is specific to their unique needs.

Roughly half of people who develop substance use disorders are also diagnosed with a co-occurring mental health disorder. Combining mental health and substance use interventions in a single, convenient setting, we welcome individuals who face multiple behavioral health challenges – and work with them to develop treatment plans that make a real difference. 

Patients can take part in a variety of treatments and services such as individual therapy, group counseling, medication management, and more that will help them along on their journey toward recovery.

As needed, we can refer patients to our recovery-oriented program Personalized Recovery Oriented Services (PROS), which encourages treatment, support, and rehabilitation in a manner that facilitates the individual's recovery, and helps them reach their personal goals.

Outpatient Clinic hours are Monday - Friday, 8:30 AM - 4:30 PM.

Comprehensive Psychiatric Emergency Program (CPEP)

If you are struggling right now, we are ready to help.

People living in Ontario, Seneca, Wayne, and Yates Counties who need emergency and crisis psychiatric services are the focus of CPEP.

Patients will be asked to come to the emergency department to be medically cleared for treatment, then will meet with a therapist for evaluation. After an assessment, the therapist will determine whether inpatient or outpatient treatment is needed. Referrals to any services will be provided at the same time.

If you do not feel comfortable traveling to Clifton Springs Hospital & Clinic, our mobile crisis team will meet you where you are. Our confidential phone counseling is also on standby to do everything they can to help you.

Our crisis phone number – (315) 462-1080 – is staffed by a real person 24 hours a day, 7 days a week. Call if you need to talk.

Street Address

2 Coulter Road, North Entrance
Clifton Springs, NY 14432

Get Directions

Located in the Clifton Springs Hospital & Clinic Building

Phone Number

Phone Number: (585) 922-9900

General Hours

  • Monday: 24/7
  • Tuesday: 24/7
  • Wednesday: 24/7
  • Thursday: 24/7
  • Friday: 24/7
  • Saturday: 24/7
  • Sunday: 24/7


  • Cafe
  • Gift Shop
  • Handicap Accessible
  • Pediatric Friendly
  • Spiritual Care Available
  • Medical Library on site
  • Free WiFi Available
  • ATM on site