Know the Facts about Coronavirus in our Community

NEW: Masking Guidelines & Visitor Policies

Rochester Regional Health is implementing new masking guidelines in response to COVID-19.

April 22, 2020

As Rochester Regional Health continues to optimize our readiness efforts surrounding COVID-19, we have important updates regarding policies at our locations.

Masking Policy

As part of our ongoing efforts to prevent the spread of COVID-19, and Governor Andrew M. Cuomo’s executive order for “universal masking”, Rochester Regional Health is requiring all patients, and those accompanying a patient, to wear a mask or face covering (such as a scarf or bandana) for any on-site appointments.

 

If you don’t have one, please call the office prior to your scheduled time to notify them, and they will provide you with the appropriate steps to take upon your arrival.

 

Face Masks: How to wear, remove, and make your own

 

As always, we thank you for your patience, cooperation, and help in keeping our community safe—and for entrusting us with your care.

 

Visitor Restrictions and Screening Policy

In collaboration with the Monroe County Health Department, all Rochester Regional Health facilities implemented enhanced visitor restrictions and visitor screenings beginning Monday, March 16 at 5pm.

  • System-wide hospital and facility entrances will be reduced to designated entry doors until further notice.
  • Limited visitation will be allowed for the following patients only:
    • Pediatric patients may have one designated guardians on-site at a time.
    • End-of-life patients may have one on-site visitor at a time.
    • Obstetrical patients may have one on-site visitor at a time.

Note: Visitors and guardians for patients above must remain in the room for the entirety of their visit. Once they leave the room, they must leave the premises. Visitors and guardians must be symptom-free (no coughing, no fever, no runny nose) and must not have knowingly been exposed to an individual with COVID-19 within the past 14 days.

Skilled Nursing Facilities: No visitors will be permitted to visit our skilled nursing facilities until further notice.

Volunteer Programs: All Rochester Regional Health volunteer programs are placed on hold until further notice.

For more information about COVID-19, please visit our COVID-19 Resource Page.


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