Billing & Insurance

Committed to Providing High Quality and Affordable Health Care

Pay Your Bill
A nurse and a patient

Financial Assistance

If you cannot afford to pay for part or all of your essential health care services, you may be eligible for Financial Assistance / Charity Care. We offer financial assistance for insured patients who need help paying deductibles, co-pays and coinsurance. 

Learn More about Financial Assistance
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Participating Insurance Plans

View our most current list of health and insurance plans that our hospitals and employed physicians participate with.

View the Insurance Plans we Accept
Employee from Financial Assistance

Request an Estimate

Understanding the pricing of your healthcare services can be confusing. Our Patient Estimates Team will be pleased to assist you with requesting a price estimate for your planned hospital or physician services.

Request an Estimate for our Services

Questions About Your Bill?

Do you have questions about your hospital bill, online bill pay or insurance? Call us at the phone number listed below:

Phone: (585) 922-1900
Toll-free: (866) 209-0949
Hours: Monday - Friday, 8:30am - 5:00pm


No one will be denied access to services due to their inability to pay. There is a discounted/sliding fee schedule available for those that may need it. Please feel free to contact us via phone number above, or learn more about our Financial Assistance services

Veteran Assistance

If you have Veterans Affairs (VA) billing questions and/or need to submit additional information for your claims with the VA, please email us at [email protected]