COVID-19 Updates: Get the latest information from our experts

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Laboratory & Pathology Services

High-Quality, Rapid Testing

Due to staffing shortages across all healthcare settings, effective Monday, September 27 we will be temporarily closing some of our Patient Service Center (PSC) locations. 

See Current PSC Hours

We ask for your patience and understanding as wait times may be longer. Our staff is committed to providing excellent care. Wait times are generally shorter in the late morning and in the afternoon. If you are interested in joining our team, browse our open positions.  

To prepare for your visit with us, please note that RRH Patients Service Centers do not have access to URMC electronic lab orders. If your lab work has been ordered by a URMC provider, you will need to bring a paper laboratory requisition or a copy of your After Visit Summary indicating the ordering provider and which lab tests have been ordered. We appreciate your understanding and look forward to serving you.

Diagnostic Care that Changes Lives

Laboratory and pathology services are vital to the diagnosis, treatment and prevention of disease. With convenient patient laboratory service centers, home lab services, expert pathologists and in-hospital diagnostics, we offer the full range of testing services to the communities we serve.
Find a Laboratory Patient Service Center Near You

Helpful Resources

 

  • Laboratory Testing Locations

    If you've been referred for laboratory testing, you want convenient, high-quality results quickly. That's why RRH Laboratories has 40+ locations throughout Western New York and the Finger Lakes region.

    Find a Location Near You
  • Pay Your Bill

    For bills for services received prior to January 4, 2021 please use the ACM/RRH Laboratories bill pay option. For bills for services received after January 4, 2021, use MyCare or the Rochester Regional Health bill pay options.

    View Payment Options
  • Information for Healthcare Professionals

    Learn about our ambulatory and hospital-based testing services, how to refer a patient for testing, charge capture and compliance and more.

    Tools for Providers
  • Locations PDF

    Download a PDF of our current Rochester Regional Health Laboratories locations, their addresses, testing services, hours and contact information.

    Download Now
  • Accepted Insurance Plans

    View a listing of health plans that Rochester Regional Health hospitals, laboratories, ambulatory locations and employed Rochester Regional Health physicians participate with.

    View Participating Health Plans
  • Clinical Lab Technologist Training Program

    The Rochester General Hospital Clinical Laboratory Technologist Program is a competitive program which has enjoyed a long history of providing excellent graduates who may be found working in all parts of the United States and around the world.

    Get Started on a New Career Path
  • Pre-Op COVID-19 Testing Instructions PDF

    Download a PDF of instructions on how to prepare for a Pre-Op COVID-19 Saliva Test. COVID-19 tests are currently required 3-5 days before your surgery or procedure, and your surgery or procedure will be rescheduled if you miss or delay your test.

    Download Now
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COVID-19 Antibody Testing

Information on how to get antibody testing in Western New York and the Finger Lakes region, including the cost, where to get tested and how to interpret your results.

Learn More
Patient getting COVID-19 test

COVID-19 Testing Questions Answered

Rochester Regional Health Immediate Care locations accept walk-in evaluations and will test based on the testing criteria.

Read More
A microscope examining pathology slides.

Pathology Services

We offer the full range of surgical pathology, cytopathology and autopsy services, led by a team of experienced pathologists with subspecialty board certifications in Cytopathology, Dermatopathology, Hematopathology, Molecular Genetics and a variety of fellowship training in other surgical pathology disciplines

Learn About Pathology Services
A woman getting her blood drawn at home.

Home Draw Services

Our highly-trained phlebotomists offer home blood draw procedures for patients recovering at home from surgery or a short-term injury and those who have long-term laboratory needs from chronic or long-term illness.

Learn About Our Home Lab Services
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Convenient Diagnostic Testing, Near You

With locations across Western New York, Genesee County and the Finger Lakes regions, our laboratory patient service centers are located close to home - providing high-quality and rapid testing services conveniently.
Find a Laboratory Patient Service Center