Under federal and New York State law, all healthcare practitioners and facilities must grant patients access to their medical records.
At Rochester Regional Health, the best way to obtain your medical record is through the MyCare Patient Portal. We also offer the below options to access your medical record if you are unable to or would prefer another method for obtaining your information.
If you would like to request your medical record online without using the MyCare Patient Portal, you may use the button below to obtain any Rochester Regional Health facility medical record.
The tool will guide you through a 5-10 minute process of collecting and verifying your information prior to releasing the record.
Below is the key contact information for requesting your medical record by phone: