Medical Records

Under federal and New York State law, all healthcare practitioners and facilities must grant patients access to their medical records.

The best way to obtain your medical record is through the patient portal: 

• MyCare Patient Portal
• UMMC Patient Portal

Requesting Clifton Springs Hospital and Clinic Medical Records

Use the patient portal or call (315) 462-9561.

Requesting Newark-Wayne Community Hospital Medical Records

Use the patient portal or call (315) 332-2022.

Requesting Rochester General Medical Records

Use the patient portal or call (585) 922-4521.

Requesting UMMC Medical Records

To request a copy of your hospital medical record, click on the appropriate link below and carefully review and complete the authorization form in full:

• Authorization for Release of Medical Records - to release your record to a third party, such as another provider, a lawyer or insurance company

• Authorization for Disclosure of Medical Records - to release your records to yourself or your family member 

UMMC Medical Records office hours

Monday-Friday: 8 am - 4 pm
Closed on Holidays

Requesting Unity Hospital Medical Records

Use the patient portal or call (585) 723-7000.