The social workers at the Lipson Cancer Institute are licensed professionals who can help you and your loved ones navigate the emotional, financial, and social concerns that may arise when dealing with a cancer diagnosis.
Social work can assist with:
- Communication between you and your care team
- Mental health and emotion support
- Financial concerns
- Transportation to and from your appointments
- Advanced care planning and decision making
- Disability
- Caregiver resources
- Lodging during treatment
- High level of care planning
Social work can also connect you to:
- Medical equipment and supplies
- Housing & food Insecurity
- Support groups at Lipson and in the community
- Integrative services at Lipson and in the community
- Home Care
Frequently Asked Questions
Please contact your insurance provider directly for any questions related to coverage. You can also contact RRH Cost Estimate Team at PatientEstimates@RochesterRegional.org.
Or via phone:
- Rochester Regional Health: (585) 922-COST (2678)
- Rochester Ambulatory Surgery Center (RASC): (585) 922-6206
Health insurance can be a very confusing topic as there are many options available depending on your age and employment status. If you do not have health insurance coverage you will need to notify a member of your care team prior to your first appointment. A staff member will link you with financial case management to facilitate your enrollment into an appropriate health plan including federal and state sponsored programs.
If you are having a difficult time paying your co-pays, please call the social work team at (585) 922-4839 so we can discuss financial assistance options. If you have a question related to your bills please contact Central Billing at:
- Phone: (585) 922-1900
- Toll-free: (866) 209-0949
- Hours: Monday - Friday, 8:30am - 5:00pm
Each social worker covers specific physicians. To find out who your social worker is please call us at (585) 922-4839 and your primary social worker will connect back with you.
Discover the support and guidance available to you at Lipson Cancer Institute. Our compassionate social work team is here to help you navigate every step of your care journey.