MyCare Mobile App Privacy Policy for Patients


Mobile Apps for Patients

Our mobile applications for patients, including MyCare for iOS and Android, connect to servers and systems operated and maintained by healthcare organizations that use Epic – to provide patients with secure, mobile access to health information in those servers and systems.

We refer to our mobile applications for patients as “mobile apps” in this policy.

This Privacy Policy

This policy describes how we collect and use your information when you use our mobile apps.

We may update this policy at any time, and future updates are effective as soon as they are published. Your use of any of our mobile apps is also subject to the applicable End User License Agreement. If you use our mobile apps, you agree to the applicable End User License Agreement and consent to the use of your information as described in this policy.

Contact Us

For questions related to the content of this Notice, including your individual rights and how to exercise those rights, or to file a complaint, please contact the Privacy Contact for the appropriate Affiliate as designated below:

Rochester Regional Health
Chief Privacy Officer
Call Center: (585) 922-LINK (922-5465)
Toll-free: 1-877-922-5465 

If you have additional questions about our privacy practices as they pertain to your care with Rochester Regional Health and the delivery of health care services by Rochester Regional Health and our Affiliates, including the hospitals, nursing homes, clinics, physician offices, home care, hospice, and other providers that are members of our workforce, view our Joint Notice of Privacy Practices.