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Diversity, Equity & Inclusion

Our Commitment to the Community

At Rochester Regional Health, diversity, equity, and inclusion are woven into the tapestry of our culture and health equity is our true north. We’re committed to fostering a diverse and inclusive environment where people from all backgrounds are included, valued, and respected. We believe our workforce and patient care are directly connected - and that our diversity makes us smarter, stronger, and better able to serve our community compassionately and effectively.
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Diversity is one of the most foremost foundations of quality healthcare. Diversity does not happen by wishful thinking or symbolic gestures. It requires a sustained, focused, and informed effort to embed inclusion and equity as organizational values and practice. The Diversity, Equity, and Inclusion Office is dedicated to operationalizing Rochester Regional Health's unequivocal commitment to enabling every member of the communities we serve to enjoy a better, healthier life and ensuring that as an organization, we embrace diversity in all its forms–racial, ethnic, gender, religious, sexual orientation, and more.

- Deborah C. Stamps, Ed.D, MBA, MS, RN, GNP, NE-BC, Executive Vice President and Chief Diversity, Equity & Inclusion Officer

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Our Focus and Commitment

  • Committees & Task Forces

    Our committees, task forces, and data groups are focused on building and operationalizing our commitment to ensuring a more diverse, equitable, and inclusive community. Learn more about our three cornerstones–workplace culture, physician recruitment and retention, and community health disparities.

    See Our Committees
  • Education & Engagement

    At RRH, we are focused on building a diverse workforce that understands and practices cultural humility, and is motivated to provide the best patient centered care. As a result, we provide ongoing opportunities for cultural and social awareness and work at all levels across the health system to have open dialogue around various topics to foster inclusion. Our DEI education includes, but is not limited to, onboarding, elective, targeted, and tailored opportunities.

    Learn More About Our Education & Engagement
  • Health Literacy

    There are gaps in understanding health information throughout the United States and the world. That's why we've leveraged our experienced and diverse workforce to better explain and fill the gaps in health literacy across our communities. We know that together, we can overcome health care inconsitencies and ensure that everyone is receiving the care and attention they need.

    Learn More About Healthy Literacy

Diversity, Equity, and Inclusion Office

Rochester Regional Health’s Diversity, Equity and Inclusion Office launched in 2020 to build on and operationalize our unequivocal commitment to diversity, equity, and inclusion. By establishing and maintaining community partnerships, RRH is leading efforts to cultivate an equitable and inclusive environment and deliver high-quality patient outcomes and experiences.  We are committed to ensuring that our teams and each patient we care for enjoys better, healthier lives.

Our Four Pillars

The work of the Diversity, Equity, and Inclusion Office is underpinned by our four focus areas (pillars) – patients, employees, community, and data. Supported by these pillars, we will be able to make lasting changes within our organization and community.

Patients

  • Utilize perspective of patients to improve care
  • Engage in “We Ask Because We Care” campaign
  • Encourage shared health care decision-making to reach better patient outcomes
  • Provide targeted initiatives to address health disparities
  • Increase inclusive standards and improve access for all

Employees

  • Expand diversity, equity, and inclusion education and awareness opportunities
  • Highlight importance and commitment to a diverse workforce with cultural and identity celebrations, individual and institutional recognitions, and internal and external awards 
  • Establish Employee Resource Groups to support diversity, equity, and inclusion goals
  • Partner with Human Resources to improve recruitment, build strategic partnerships, and access pipelines
  • Develop a community resource network for professional and personal onboarding
  • Increase integration with educational programs (Youth Apprentice Program, Isabella Graham Hart School of Practical Nursing, College of Health Careers)

Community

  • Strengthen health literacy, expanding Community Conversations beyond COVID-19
  • Strengthen testing and vaccinations to diminish health disparities
  • Engage community partners to promote health equity
  • Develop a community impact report
  • Identify opportunities with minority and/or women-owned business programs
  • Identify funding sources for strategic opportunities

Data

  • Improve awareness on the importance of data collection and reduce gaps in sexual orientation and gender identity (SOGI) and race, ethnicity, and identity (REAL) data
  • Develop dashboard with metrics for workforce planning and reporting
  • Expand participation of benchmarking/ranking reports
  • Utilize data to identify opportunities for targeted support and interventions to improve health equity
  • Improve assessment of Patient Experience data
  • Develop an annual impact report

Key Terms

As we work together to make our health system and community more inclusive, it’s important to keep some key terms and definitions in mind.


Diversity

Presence of individual and group/social differences


Equity

creating opportunities for and giving equal access to underrepresented groups


Inclusion

Active, intentional, and ongoing engagement with diversity


Unconscious/Implicit Bias

Automatic preference or judgement in favor of or against a thing, person, place or group


Cultural Humility

A humble and respectful attitude toward individuals of other cultures, realizing we cannot possibly know everything about other cultures so, we approach learning as a lifelong goal and process


Culturally Responsive

A way of being, a mindset that affirms one's own culture while positively engaging with those whose cultures differ from their own. It 'takes into consideration' the differences between cultures, viewing diversity as a benefit, and interacting knowledgeably and respectfully among a variety of cultural groups

RRH Recognized Among Nation’s Top 3 DEI Advocates

RRH Recognized Among Nation’s Top 3 DEI Advocates

The council commended RRH DEI initiatives to reduce healthcare disparities in underserved communities; recruit and retain a diverse workforce; and implement Community Conversations surrounding COVID-19. RRH’s active pursuit of diversity in our work environment and community programs makes it a “perfect” award recipient, the council stated. The HealthCare Diversity Council is an organization devoted to promoting an inclusive environment of care at medical institutions nationwide. RRH received the award at the council’s National Healthcare DEI Conference.

Read About Our DEI Awards and Recognitions

Encouraging Diversity, Equity, and Inclusion

We let the needs of our patients, employees, and the community drive the compassionate, equitable care you’ll receive at Rochester Regional Health. The work of our Diversity, Equity & Inclusion is focused on advancing diversity, equity, and inclusion for our entire health system and the communities we serve.
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