Billing & Insurance

Rochester Regional Health is committed to providing high quality and affordable health care, delivered with kindness, integrity and respect. We understand that healthcare billing can be a confusing process for patients and family members and are committed to providing accurate, patient-friendly billing statements, quality customer service and financial assistance where needed.

Billing Questions

Do you have questions about your hospital bill, online bill pay or insurance? Call us at the phone numbers listed below:

Unity Hospital
Unity Medical Group
Rochester General Hospital
Rochester General Medical Group
Newark-Wayne Community Hospital
585.922.1900 or
toll-free 866.209.0949

Hours: Monday – Friday: 8:30am – 5pm
United Memorial Medical Center Phone: 585.201.5065
Hours: Monday – Friday: 8am – 4:30pm
Clifton Springs Hospital & Clinic Phone: 315.462.0451
Hours: Monday – Friday: 8am – 4:30pm

No one will be denied access to services due to inability to pay. There is a discounted/sliding fee schedule available.