The COVID-19 Testing Center is open Weekdays: 9:00 am - 5:00 pm and Weekends: 9:00 am - 1:00 pm. Testing is primarily for healthcare workers, first responders, immuno-compromised patients, pre-operative patients, and obstetrical patients preparing for delivery.
If you have experienced symptoms such as a cough or fever in the last 14 days, have had contact with an individual diagnosed with COVID-19, or if someone in your home is on precautionary quarantine, please call your primary care provider for guidance on testing and treatment. If this is an emergency or you need immediate assistance, please dial 9-1-1.
Unity Hospital is a 287-bed community hospital in the town of Greece. After a four-year total renovation in 2014, Unity is now the only Monroe County hospital to feature all private patient rooms and free parking. Unity offers a broad range of specialty centers, including the Golisano Restorative Neurology & Rehabilitation Center, the Charles J. August Joint Replacement Center, and the August Family Birth Place. The hospital is also a New York State-designated Stroke Center.
Free parking is available for all patients and visitors. Visitors should park in visitor parking (Lot G) and use the main entrance. The Golisano Restorative Neurology & Rehabilitation Center is on the third floor of the Golisano Center. Visitors and families should park in Lot D and use the middle entrance under the canopy.
The main phone number for Unity Hospital: (585) 723-7000
Patient information: (585) 723-7015
Contact a patient: We offer a free email service to contact patients at Unity Hospital. Email a patient at Unity Hospital
Birth and death certificates for Monroe County Birth and Death Certificates, available from the County Clerk's Office of Vital Records.
Physician referrals: (585) 368-3000
To voice a compliment or concern, please call the "Speak Up We Care Patient Hotline" at (585) 922-5465 or submit a compliment or complaint.
You have the right to express complaints about your care and services, and to have Rochester Regional Health investigate such claims. If you are not satisfied with Rochester Regional Health's response to your concerns, you may contact:
New York State Department of Health
Centralized Hospital Intake Program
433 River Street 6th Floor
Troy, New York 12180
You may also contact The Joint Commission at 1-800-994-6610.
Whether you're a patient or visiting a patient, we want you to know what to expect. We've created a list of common patient-related topics so you will know what to expect before, during and after your stay.Plan Your Visit
Looking for a specific floor or room? Once you’re inside, our Guest Services team in black vests will be happy to help you, or you can view our campus mapsView Campus Maps
Whether you want to pay your bill, ask non-urgent medical questions, or view your test results, MyCare offers personalized and secure online access to portions of your medical records for Clifton Springs Hospitals and physician offices.Take me to MyCare