Mental Health Services

We are dedicated to providing a safe and encouraging environment that can help make a significant difference in the lives of our patients.

Inpatient Mental Health:

Upon admission, patients have a comprehensive assessment in which our care coordinators will then develop individualized treatment and discharge plans. During your stay in our inpatient mental health facility, patients and their families receive education on diagnosis, medication, treatment and support for returning to the community.

Outpatient Mental Health:

Patients and family members may also schedule outpatient mental health visits or take part in our walk-in hours during emergency situations.

Other Mental Health Programs:

Behavioral Health - ACT- (585) 368-3459

75 Genesee Street | Rochester, NY 14611 

Assertive Community Treatment (ACT) is often referred to as our treatment without walls. It is a community-based program that delivers comprehensive services to individuals diagnosed with serious mental illness whose needs have not been met by traditional, office-based services. It is an effective, evidence-based program highly regulated by New York State. The program requires six contacts per month with each patient, five of which must be local and face-to-face. Participation is voluntary, although many of these arrangements are part of court-ordered Assisted Outpatient Treatment (AOT) and average a five-year length of stay with the goal of transitioning back to a traditional clinic setting.

ACT services are designed to help participants achieve and maintain life goals such as:
·   Stable housing
·   Employment
·   Education
·  Symptom management
·  Personal stability
·  Improved health and wellness
·  Reduction in medical and psychiatric hospitalizations
·  Integration with the larger community

Adult Inpatient Mental Health Program:

Our multidisciplinary team will work with you or your loved one to develop an individualized treatment plan. This plan works to meet your specific needs to allow a safe return home or to a less restrictive level of care, as soon as the patient is ready. We provide holistic care that focuses on ways to maintain good long-term mental health. Part of this goal includes offering education for both you and your family and financial assistance when needed.

We handle services ranging from:
·   Depression
·   Anxiety
·   Bipolar disorder
·   Schizophrenia
·   Difficulty with a transition (LGBTQ+)
·   Suicidal thoughts or actions
·   Psychological disorders