Virtual Urgent Care

See providers on your schedule

Care When You Need It, Where You Need It

From the comfort of home or wherever you are, you can now access virtual urgent care 7 days a week. If allergies, a cold or flu, or other common illnesses are slowing you or your family down, schedule an ExpressCare virtual urgent care visit today.

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What is Virtual Urgent Care?

Virtual urgent care provides on-demand, virtual appointments for minor injuries and common illnesses with a Rochester Regional Health provider, 7 days a week. Visits are currently available Monday - Sunday, 7 am - 10 pm, for patients ages 2 and older, who are residents of New York State. There is no need to be a current patient or have a MyCare account.

TytoCare Medical Exam Device

TytoCare Medical Exam Kit

You can enhance your ExpressCare visit with the help of the TytoCare Medical Examination Kit. The hand-held exam kit and linked TytoCare app give your provider real-time access to heart and lung sounds, body temperature, heart rate, and videos/images of the inner ears, skin, and throat for a more thorough visit.

TytoCare Medical Exam Kit

Commonly Treated Symptoms

A virtual ExpressCare visit is suggested for non-emergency conditions including:


Bug Bites



Ear Infections


Pink Eye


Sinus Pain

Stomach Aches

Frequently Asked Questions

Need to follow-up in person?

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Contact Us

If you have additional questions or need assistance, please contact Rochester Regional Health ExpressCare at (585) 922-TELE (8353).