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General Content

Quick Facts

Rochester Regional Health is an integrated health system committed to caring for the communities we serve, by providing services to people living across Western, Central and Northern New York. 

The Care We Provide

As the second largest employer in Rochester, our team includes exceptional care givers, administrative staff and volunteers:

  • 19.5K+ system employees 
  • 4,300+ nurses
  • 2,700+ medical staff
  • 1,100+ system volunteers

Our dedication to the community is demonstrated by our reach. We have: 

  • hospital locations 
  • 147 primary care and ambulatory locations 
  • 10 urgent care locations 
  • 8 senior living facilities 
  • 936 long-term care beds
  • 53 patient lab testing sites 
  • 5 global labs

These teams and locations help us to provide essential care, including: 

  • 238K+ emergency room visits
  • 312K+ urgent care visits
  • 407K+ behavioral health visits
  • 2M clinical trials tests each year 
  • 550K+ home care visits
  • 75K+ hospice visits

Rochester Regional Health Excellence 

We are proud of the impact we've had on our community and the exceptional care we provide. That dedication has been recognized by a number of national awards and recognitions, including: 

  • Rochester General Hospital has been ranked in the top 1% of hospitals in the nation by Healthgrades for the past 3 years. 
  • We lead the country in the number of Beacon Awards for our nursing units.
  • Unity Hospital was the first in the country to attain a Level 1 Comprehensive Excellence Verification in geriatric surgery. 
  • Newark-Wayne Community Hospital and Rochester General Hospitals are both Magnet recognized. 
  • United Memorial Medical Center recently completed its first robotic total knee replacement surgery.

 

Hospitals

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    Rochester General Hospital

    A 528-bed acute-care facility with a medical and dental staff of 1,500 that provides services including emergency, pediatrics, obstetrics and gynecology, neurosciences and much more. The hospital is home to a number of centers of excellence including the Lipson Cancer Institute and the Sands-Constellation Heart Institute. Rochester General is a Certified Quality Breast Center of Excellence™ by the National Quality Measures for Breast Centers program from the National Consortium of Breast Centers, Inc.; a New York State-designated Stroke Center and a Bariatric Surgery Center of Excellence by the American Society for Metabolic and Bariatric Surgery.

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    Unity Hospital

    A 471-bed community hospital in the town of Greece NY. After a four-year total renovation was completed in 2014, Unity is now the only Monroe County hospital to feature all private patient rooms. Unity offers a broad range of specialty centers including the Golisano Restorative Neurology and Rehabilitation Center; the Charles J. August Joint Replacement Center and the August Family Birth Place. The hospital is also a New York State-designated Stroke Center.

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    Newark-Wayne Community Hospital

    A 300-bed hospital in Wayne County, offers services including cardiology, obstetrics and gynecology, orthopaedics and pulmonary care, as well as an innovative telemedicine program. The hospital has a renovated birthing center and emergency department. Newark-Wayne is a New York State-designated Stroke Center, a NICHE (Nurses Improving Care for Healthsystem Elders) Exemplar hospital and a recent recipient of the WHO Baby-Friendly designation. Rehabilitative and long-term care services are provided through DeMay Living Center, an attached facility.

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    Clifton Springs Hospital & Clinic

    The 262-bed hospital provides acute care, primary care, cancer treatment and behavioral health and addiction recovery programs in the central Finger Lakes region. The hospital features private rooms for every patient. An integrative program, the Springs of Clifton, delivers conventional care as well as complementary medicine therapies including massage, acupuncture, naturopathic medicine, chiropractic services, mineral baths and an herbal medicinary.

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    United Memorial Medical Center

    Serving residents of Genesee County and the surrounding rural communities, the 131-bed hospital in Batavia features a new, state-of-the-art surgical department, a wound care center, a telemedicine program for intensive care, a Joint Replacement Center of Excellence, two urgent care centers and a number of primary and specialty physician offices. United Memorial is a NICHE hospital and a New York State-designated Stroke Center.

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St. Lawrence Health System Hospitals

  • Canton-Potsdam Hospital

    Canton-Potsdam Hospital (CPH) is a not-for-profit community healthcare facility certified for 94 beds. Its core programs in emergency medicine, acute care, hospitalist medicine, and critical care are supplemented by outpatient health services in Brasher Falls, Canton, Colton, Massena, Norfolk, Norwood, and Potsdam, NY, and by specialist care in over 25 different specialties, including a robust orthopedic surgery and sports medicine program and the Center for Cancer Care.

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  • Gouverneur Hospital

    Gouverneur Hospital (GH) is a not-for-profit critical access hospital founded in 2013. "Critical access" is a federal designation that is available only to hospitals located in remote, rural regions, enabling these hospitals to be reimbursed at a higher rate because of the challenges they face in providing care in high-need areas. Gouverneur Hospital is certified for 25 beds and operates in affiliation with Canton-Potsdam Hospital in Potsdam, NY, and Massena Hospital in Massena, NY, under the umbrella of the St. Lawrence Health System. Services include inpatient detox, substance use disorder rehabilitation, emergency care, imaging and EKG’s, physical therapy, and respiratory therapy.

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  • Massena Hospital

    Massena Hospital (MH) is an acute care, 25-bed hospital providing inpatient medical, surgical, and pediatric services in addition to emergency care. Ancillary services include a 24/7 laboratory, 3.0 Tesla MRI, 128 low radiation large bore CT scanner, bone densitometry, ultrasound, mammography, and fluoroscopy. Nutritional counseling, respiratory care, physical, and speech therapies are also offered at the main campus. Numerous outreach primary and specialty care centers offer the community cardiology, infusion, nephrology, neurology, OB/GYN and women’s health, pediatrics, and surgery.

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Subsidiaries

  • Rochester Regional Health Medical Groups

    With offices in Monroe, Ontario, Wayne and Genesee counties, the 80-plus primary and specialty medical practices of Rochester Regional Health provide compassionate, leading-edge care. Our physicians are committed to clinical excellence across a full continuum of services including internal medicine, pediatrics, obstetrics and gynecology and more.

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    ACM Global Laboratories

    ACM Global Laboratories is a recognized leader in global clinical trial testing and central laboratory services. Through wholly-owned facilities and our network of partner labs, we support clinical trials in more than 65 countries around the globe including, the U.S.A., the United Kingdom, India, and Singapore.

    Learn More About ACM
  • Greater Rochester Independent Practice Association (GRIPA)

    Established in 1996 by Rochester-area physicians, the Greater Rochester Independent Practice Association (GRIPA) provides independent physicians with diverse resources and support that helps them deliver the best possible care - and improved community health - amid the ongoing evolution of the healthcare industry. GRIPA is a 50/50 partnership between private and employed physicians and Rochester Regional Health. With more than 1,000 member physicians, it is the largest and most established organization of its kind in our region.

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  • ElderONE - An Affiliate of Rochester Regional Health

    ElderONE

    All-Inclusive Care for the Elderly (PACE), combines medical transportation, and personalized care services. Our program of All-Inclusive Care for the Elderly gives the elderly and their families an alternative to nursing home placement. ElderONE provides medical care and support services for seniors in their homes, the community and at the ElderONE Day Centers. ElderONE is the only PACE program serving, Monroe, Wayne and Ontario counties.

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  • InterVol, Inc.

    A Rochester-based, nonprofit organization founded by a Rochester Regional Health physician, Ralph Pennino. InterVol helps the world's neediest people through the redistribution of unused medical supplies and equipment and connects medical professionals and organizations with areas in need throughout the world. By recovering and redistributing medical supplies and equipment, and through the provision of volunteer opportunities for medical professionals and aspiring educators, InterVol is able to further its mission to engage health-focused humanitarian efforts worldwide.

    Learn More About InterVol, Inc.

Partnerships

  • Rochester Institute of Technology Alliance

    The Strategic Alliance offers unique opportunities for faculty, students and health professionals. It is dedicated to innovation in medical care, education and research for the betterment of individuals in our institutions and the greater Rochester community.

    Learn More About The RIT Alliance