Mission and Vision

Our mission

We are dedicated to providing state-of-the-art care and a superior patient experience for all hospitalized patients and their families, referred to our care, in collaboration with our healthcare partners. Our commitment is to improve the health of the Greater Rochester community through exceptional and affordable patient care, development of innovative and efficient hospital systems and education.

Our vision

We will consistently provide the finest hospital care in Rochester through attention to:

  • SERVICE SATISFACTION:  friendly, compassionate, informative
  • QUALITY:  expertise in hospital medicine, emphasis on safety
  • EFFICIENCY:  shorter waiting time, greater access to physicians
  • EDUCATION:  to guarantee the future of patient care excellence