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The Louise and Henry Epstein Family Pediatric & Young Adult Emergency Department at Rochester General Hospital offers complete medical, surgical, and psychiatric services. Our ED pediatricians also offer extensive pediatric consultations in infectious diseases, behavioral pediatrics, adolescent medicine, neonatology, and lead poisoning. Because your child’s health is important to us, our Pediatric & Young Adult Emergency Department was designed to maximize care, comfort, and dignity, and is completely separate from the adult ED. With increased square footage and number of patient care rooms, all new equipment, and easier access to radiology services, we have all the space and technology available to offer you and your child first class service. We’re located on the ground level of Rochester General Hospital.
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Our team of specially trained and qualified physicians, Nurse Practitioners, Physician’s Assistants, and Pediatric RNs offer the following emergency department evaluation services.
Following a very brief interview with our registration staff, which includes communicating your child’s name, date of birth, and reason for ED visit, our staff will conclude the registration process after your child is triaged. We may ask you for the following information:
Triage is used to determine which patients are the sickest and require the most immediate care right away. In evaluating your child’s need for immediate care, a pediatric nurse will:
You and your child can wait in the waiting room until we can see your child. You are welcome to use the toys and vending machines, or visit the snack bar in the main Emergency Department waiting area. We do ask that you do not bring food or drink into the treatment area of the Pediatric Emergency Department.
Please tell the triage nurse if your child:
We are taking every precaution to keep you and your family safe during COVID-19.
We cannot predict everything that might happen in the Pediatric and Young Adult Emergency Department, but you should be prepared for the following circumstances.
We will send a copy of the medical record to your child’s primary care physician or pediatrician, in addition to your child’s discharge paperwork. We will ask you to:
You will be able to find all this information in your child’s MyCare account, which allows you to securely connect with your medical providers and manage health information 24/7.
If your child is admitted to the hospital, the providers in the Pediatric Emergency Department will talk you through the care plan. Your child’s primary care doctor will likely visit the next day. We ask you to: