Directions & Parking
Parking information and directions for Rochester General Hospital.
View Directions and Parking Info
Plan your visit to our hospital
General Content
Welcome to Rochester General Hospital! Whether you're coming for an appointment or visiting a friend or family member in the hospital, we want your time spent on our campus to be as easy and stress-free as possible.
Below, we've provided important information to help you and your family and/or friends during your visit. If you have any questions, please visit our Information Desk in the Polisseni Pavilion or feel free to talk to any clinician or staff member. We are here for you.
Parking information and directions for Rochester General Hospital.
View Directions and Parking Info
Visiting hours and guidelines for Rochester General Hospital.
View Our Visiting Hours & Guidelines
Key contact information for Rochester General Hospital.
View Key Contact Info
MyCare offers personalized and secure online access to portions of your medical records at all of our hospitals and physician offices.
Get Started With MyCare Patient Portal
Information on the Rochester General Hospital cafeteria and other food options.
Dining Options
Find gifts, toys, flowers and more at the Twig Gift Shop at Rochester General Hospital.
Learn more about the Twig Gift Shop
Information on the insurances accepted at Rochester Regional Health, the types of bills you may receive, financial assistance and how to pay a bill.
Learn About Billing And Insurances Accepted
Rochester Regional Health provides comprehensive language interpreting services that are available within a reasonable period of time and at no cost to the individual or to their authorized representatives.
Learn About Interpreter Services Options
Important forms and policies for patients of Rochester Regional Health.
View Our Policies & Important Patient Forms
Rochester General Hospital employs a team of staff chaplains who help advocate a holistic concept of health. These services are proudly provided to patients, visitors, and our Rochester General staff.
Learn More about Spiritual Care
The Werner Medical Library, located within Rochester General Hospital, is a free community health library for patients and visitors. Their website offers library services for patients, families, and the general public as an educational resource.
Visit the Werner Medical Library Website