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Visiting Rochester General Hospital

Plan your visit to our hospital

General Content

Visiting Rochester General Hospital

Patient & Visitor Information

Welcome to Rochester General Hospital! Whether you're coming for an appointment or visiting a friend or family member in the hospital, we want your time spent on our campus to be as easy and stress-free as possible.

Below, we've provided important information to help you and your family and/or friends during your visit. If you have any questions, please visit our Information Desk in the Polisseni Pavilion or feel free to talk to any clinician or staff member. We are here for you. 

Visitor Information

  • communications team image

    Contact Rochester General Hospital

    Key contact information for Rochester General Hospital.

    View Key Contact Info
  • MyCare logo

    MyCare Patient Portal

    MyCare offers personalized and secure online access to portions of your medical records at all of our hospitals and physician offices.

    Get Started With MyCare Patient Portal
  • meals being served to patient image

    Cafeteria & Food Options

    Information on the Rochester General Hospital cafeteria and other food options.

    Dining Options
  • Language Assistance & Interpreter Services

    Rochester Regional Health provides comprehensive language interpreting services that are available within a reasonable period of time and at no cost to the individual or to their authorized representatives.

    Learn About Interpreter Services Options
  • pharmacy tech


    View pharmacies located around the Rochester Regional Health system.

    View RRH Pharmacies
  • Baby Photos

    View photos for babies recently born at Rochester General Hospital.

    View Baby Photos
  • Hands being held in a comforting and soothing manner

    Spiritual Care

    Rochester General Hospital employs a team of staff chaplains who help advocate a holistic concept of health. These services are proudly provided to patients, visitors, and our Rochester General staff.

    Learn More about Spiritual Care
  • Photo of stacks of books in a library

    Libraries at Rochester Regional Health

    The Libraries at Rochester Regional Health, located within Rochester General Hospital, is a free community health library for patients and visitors. Their website offers library services for patients, families, and the general public as an educational resource.

    Visit the Libraries at Rochester Regional Health
  • photo of a hotel room and luggage


    If you are traveling to visit or help a loved one during their stay at Rochester General Hospital, we are pleased to suggest nearby accommodations to make planning your visit easier.

    View Nearby Accommodations