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General Content

Contact Clifton Springs Hospital & Clinic

Key Phone Numbers & Forms

Clifton Springs Hospital & Clinic main phone number: (315) 462-9561

Patient information: (315) 462-9561

Billing & insurance: (315) 462-0451

Financial assistance: (585) 922-1900 

Medical Records: Follow these steps to obtain a copy of your medical records

Birth & death certificates: Available from the County Clerk's Office of Vital Records.

Physician referrals: For health information and referrals, call us at (585) 368-3000  

Compliments & Complaints

You have the right to express complaints about your care and services, and to have the Hospital investigate such complaints. Use our online form to voice a complaint or concern

If you request, we will provide you or your designee a written response indicating the findings of the investigation. If you are not satisfied with Clifton Springs Hospital & Clinic's response, you may contact:

New York State Department of Health
Centralized Hospital Intake Program
433 River Street 6th Floor
Troy, New York 12180

phone: (1-800) 804-5447

You may also contact The Joint Commission at (1-800) 994-6610.

Parking & Directions

Find information on Clifton Springs parking and directions