COVID-19 Updates: Learn the latest on coronavirus in our community

VaccinesVisitor GuidelinesTestingCOVID-19 Info

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COVID-19 Toolkit

With increased prevalence of COVID-19 in the U.S. and New York State, Rochester Regional Health is taking measures to ensure the safety of our patients, our team members and our community.

Helpful Tools & Resources

Employee Hotline: (585) 454-8202

[email protected]

COVID-19 Vaccination Clinic Schedule

Expand the accordion and hit Control+F to search a specific section.

Treatment Guidance
- DOCUMENT: COVID Respiratory Therapeutic Interchange (as of 12/03/20)
- DOCUMENT: Patient Management Treatment (as of 12/02/2020)
- DOCUMENT: RGH/Unity Floor & ICU anticoagulation algorithms (as of 11/13/2020)
- DOCUMENT: Antiviral Medication Guidelines (as of 1/3/2021)
- DOCUMENT: Inpatient MDI-Inhaler Guidance (as of 12/03/2020)
Bamlanivimab Treatment Information
- DOCUMENT: Bamlanivimab Screening Tool (as of 1/6/2021)
- DOCUMENT: Bamlanivimab Provider Fact Sheet (as of 1/4/2021)
- DOCUMENT: Bamlanivimab Patient Fact Sheet (as of 1/4/2021)
- PPT: Bamlanivimab Clinical Trial (as of 1/4/2021)
- DOCUMENT: Bamlanivimab Overview and Guidelines (as of 1/4/2021)
Procedure Guidance
- DOCUMENT: Recommendations for Managing Aerosol Generating Procedures (as of 12/15/2020)
- DOCUMENT: RRH Safe PEG Procedure Protocol (as of 4/27/2020)
- DOCUMENT: RRH Safe Tracheostomy Procedure Protocol (as of 4/27/2020)
Other
- DOCUMENT: COVID-19 PUI Tracking Guidelines (as of 5/1/2020)
- DOCUMENT: Environmental Cleaning of Patient Room with Suspected or Confirmed COVID-19 (English) (Spanish)
- DOCUMENT: Post-mortem Care Checklist (as of 4/3/2020)
Overview
- VIDEO: Community Conversation also available in Spanish on 12/21/2020
- VIDEO: Community Conversation on 12/15/2020
- VIDEO: Community Conversation on 12/8/2020
- DOCUMENT: RRH COVID Vaccine Talking Points for Leaders (as of 12/11/2020)
- DOCUMENT: RRH COVID Vaccine Talking Points for All Employees (as of 12/11/2020)
- DOCUMENT: COVID-19 Vaccine FAQs (also available in Spanish) (as of 1/11/2021)
- DOCUMENT: COVID Vaccine FAQ for Community also available in Spanish (as of 12/17/2020)
Providers
- DOCUMENT: Ambulatory Employee COVID-19 Vaccine Administration (as of 12/23/2020)
- DOCUMENT: What Providers Need to Know about the COVID-19 Vaccine (as of 12/16/2020)
- DOCUMENT: Attestation/Declination Form For Non-Employed Providers or Word Document Form (as of 12/09/2020)
- MDS Town Hall Recording (as of 12/16/2020)
- PowerPoint: COCA Vaccine Safety Presentation (as of 12/14/2020)
- PFIZER PRESS RELEASE: COVID-19 Vaccine Information (12/12/20)
Employees
- DOCUMENT: Access Associates and Communications Center Combined Talking Points (as of 1/13/2021)
  - DOCUMENT: Leader Talking Points for Community Vaccinations (as of 1/13/2021)
  - DOCUMENT: Access Associates Talking Points for Community Vaccinations (as of 1/13/2021)
- DOCUMENT: How to Enter COVID-19 Vaccine Deferral in Workday (as of 1/11/2021)
- DOCUMENT: Post-vaccination Guidance (also available in Spanish) (as of 1/06/2020)
- DOCUMENT: Vaccine Distribution and Administration FAQs (also available in Spanish) (as of 12/23/2020)
- DOCUMENT: V-safe Information Sheet (as of 12/23/2020)
- DOCUMENT: System-wide Prioritization Process (as of 12/23/2020)
- VIDEO: COVID-19 Vaccine Employee Town Hall (as of 12/21/2020)
- DOCUMENT: How to Enter COVID-19 Vaccine Declination in Workday (as of 1/11/2021)
  - Reversing Declination: If you later decide to participate in the COVID-19 vaccination program, you can reverse your declination in Workday by unchecking all of the boxes.
- VIDEO: COVID-19 Vaccine Press Conference - Rochester (as of 12/12/20)
- VIDEO: CNN – Vaccine Information (as of 12/09/2020)
- WEBSITE: https://www.letsgetimmunizedny.org/ (as of 12/09/2020)
Pharmacy Resources
- DOCUMENT: RRH COVID Vaccine Clinic Playbook (as of 1/06/2020)
- POLICY: Safe Handling of Dry Ice (as of 12/18/2020)
- DOCUMENT: Dry Ice Attestation (as of 12/18/2020)
- DOCUMENT: Fact Sheet for Vaccine Recipients (as of 12/17/2020)
- REQ Direct 269644: SIGN - Vaccine Check-in/out (8.5 x 11) (as of 12/17/2020)
Signage & Collateral
- REQ Direct 269646: SIGN – Vaccine Check In (24x36) (as of 12/17/2020)
- REQ Direct 269660: SIGN – Vaccine Observation (11x17) (as of 12/17/2020)
- REQ Direct 269648: SIGN Vaccine Station #1 (8.5x11) (as of 12/17/2020)
- REQ Direct 269649: SIGN Vaccine Station #2 (8.5 x 11) (as of 12/17/2020)
- REQ Direct 269650: SIGN Vaccine Station #3 (8.5 x 11) (as of 12/17/2020)
- REQ Direct 269651: SIGN Vaccine Station #4 (8.5 x 11) (as of 12/17/2020)
- REQ Direct 269652: SIGN Vaccine Station #5 (8.5 x 11) (as of 12/17/2020)
- REQ Direct 269653: SIGN Vaccine Station #6 (8.5 x 11) (as of 12/17/2020)
- REQ Direct 269654: SIGN Vaccine Station #1 (11 x 17) (as of 12/17/2020)
- REQ Direct 269655: SIGN Vaccine Station #2 (11 x 17) (as of 12/17/2020)
- REQ Direct 269656: SIGN Vaccine Station #3 (11 x 17) (as of 12/17/2020)
- REQ Direct 269657: SIGN Vaccine Station #4 (11 x 17) (as of 12/17/2020)
- REQ Direct 269658: SIGN Vaccine Station #5 (11 x 17) (as of 12/17/2020)
- REQ Direct 269659: SIGN Vaccine Station #6 (11 x 17) (as of 12/17/2020)
- REQ Direct 269642: SIGN – V-Safe (8.5 x 11) (as of 12/17/2020)
- REQ Direct 269643: SIGN V-Sign (11 x 17) (as of 12/17/2020)
- REQ Direct 269647: SIGN Vaccine Check Out (24x36) (as of 12/17/2020)
- DOCUMENT: RRH Student Re-Entry Process (as of 11/18/2020)
- SPREADSHEET: Student Daily Pass Roster (as of 5/18/2020)
- DOCUMENT: Affiliated Students and Non-employed Professionals Unity Orientation Acknowledgement Form(as of 5/18/2020)
Academic Documents
- FORM: Confidentiality Agreement (as of 5/20/2020)
- PACKET: Students & Non-employed Professionals Orientation Packet & Post Test (as of 5/20/2020)
- DOCUMENTS: Clinical Training Resources Syllabus (as of 4/15/2020)
- DOCUMENT: Orientation Packet Answer Key (as of 11/19/2020)
- SPREADSHEET: Student Compliance Grid (as of 5/18/2020)
- DOCUMENT: COVID-19 Employee Return to Work Processes (as of 1/07/2020)
- DOCUMENTS: Reopening Playbook (as of 9/2/2020)
- DOCUMENT: Meeting & Gatherings Guidance (as of 9/18/2020)
Absences & Leave
- DOCUMENT: How to Enter the “Excused wPay Qrtn” Pay Code in Kronos (as of 1/13/2021)
- DOCUMENT: Absences and Time Off Guidance (as of 12/23/2020)
- DOCUMENT: Monroe County Paid Family Leave Provider Form (as of 4/13/2020)
Employee Health Tools
- DOCUMENT: Taking Care of Our Own Mental Health (as of 3/26/2020)
- NEWSLETTER: Resources for Managing Stress (as of 3/19/2020)
Technology
- KNOWLEDGE BUILDER: Add Telework Status to Position (as of 11/11/2020)
- POLICY: Social Media (as of 3/31/2020)
- DOCUMENT: Telework Guidance (as of 6/26/2020)
- DOCUMENT: Online Best Practices (as of 4/1/2020)
- DOCUMENT: Skype Technical Reference Guide (4/1/2020)
- VIDEO: How to Create and Join Skype Meetings HTML
- DOCUMENT: UV Light Prioritization Statement (as of 12/16/2020)
- POLICY (IP28): Discontinuation of Precautions for COVID-19 Patients (11/25/2020)
- POLICY (AD96): Enhanced Visitor Restrictions Policy (as of 11/11/2020)
- POLICY (IP27): Management of COVID-19 or suspected COVID-19 Patient (as of 12/23/2020)
- POLICY IP: Guidelines for Imaging for Patient on Enhanced Isolation (as of 6/3/2020)
- POLICY (IP5): Transmission Based Precautions (6/12/2020)
  - IP5 Addendum: PPE Low Supply Guidance: Enhanced Isolation Precautions (as of 12/23/2020)
- POLICY (IP9): Standard Precautions
- POLICY IP: Prioritization of Negative Pressure Rooms
- POLICY IP: Post-mortem Care for COVID-19 Positive or PUI (as of 4/3/2020)
Testing
- DOCUMENT: LTC Employee Testing Information (as of 8/25/2020)
- DOCUMENT: Swabbing Instructions for LTC Staff Testing (as of 5/21/2020)
- DOCUMENT: Nursing Home and Assisted Living Discharge Information (as of 5/14/2020)
Workflows
- DOCUMENT: LTC Communication Workflow (as of 10/07/2020)
- DOCUMENT: COVID Nursing Home Workflow (as of 12/31/2020)
- DOCUMENT: LTC - Placement of New Admissions Workflow (as of 9/25/2020)
Outbreak Protocols
- DOCUMENT: Outbreak Investigation - Instructions (as of 10/06/2020)
- DOCUMENT: Outbreak Investigation – New Resident Case
- DOCUMENT: Outbreak Investigation – New Staff Case
Visitation
- DOCUMENT: FLYER: Long Term Care Visitor Handout (as of 10/26/2020)
- DOCUMENT: FLYER: Hildebrant Visitor Handout (as of 7/30/2020)
Miscellaneous
- Salon Guidelines Handout: 5330_LTC_Salon_Guidance_PPT_Editable Template
- DOCUMENT: LTC Barber/Salon Protocols (as of 11/13/2020)
Advisories
- DOH Advisory: Nursing Home Cohorting FAQs (as of 12/22/2020)
- DOH GUIDANCE: Large Gatherings (3/13/2020)
- DOH GUIDANCE: Adult Care Facility Operations (3/22/2020)
- DOH GUIDANCE: Temporary Suspension of Adult Care Facilities Day Programs(3/17/2020)
- CMS GUIDANCE: New York State: Medicaid 1135 Waiver Request (3/23/2020)
- DOH GUIDANCE: Contract Tracing Tool (5/14/2020)
- DOH GUIDANCE: PEDIATRIC MULTI-SYSTEM INFLAMMATORY SYNDROME (5/13/2020)
- DOH GUIDANCE: Contacts of a Close or Proximate Contact of a Confirmed or Suspected Case of COVID-19
- DOH GUIDANCE: Medicaid Covered Services (3/18/2020)
- DOH GUIDANCE: COVID-19 Guidance for Hospital Operators Regarding Visitation (3/18/2020)
- DOH GUIDANCE: Designated Children & Family Support Services (3/19/2020)
- DOH GUIDANCE: COVID-19 Guidance for Nursing Home Transition and Diversion (NHTD) and Traumatic Brain Injury (TBI) 1915 (c) Medicaid Waiver Providers (3/20/2020)
- DOH GUIDANCE: Pregnancy and COVID-19 Resources for Health Care Providers (3/21/2020)
- DOH GUIDANCE: NYS Medicaid Billing Guidance for COVID Testing (3/13/2020)
- DOH GUIDANCE: Resident and Family Communication in Adult Care Facilities and Nursing Homes (4/19/2020)
- DOH GUIDANCE: Ensuring Access to Health Care Services During COVID-19 (5/19/2020)
- DOH GUIDANCE: Resident and Family Communication in Adult Care Facilities (ACFs) and Nursing Homes (NHs) (4/4/2020)
- DOH GUIDANCE: Hospital Discharges and Admissions to ACFs (4/7/2020)
- DOH MEMORANDUM: COVID-19 Telephonic and Telehealth Services Available to Statewide Adult Day Health Care Program Services (3/28/2020)
- DOH GUIDANCE: Facilitated Enrollment Agencies for the Aged, Blind and Disabled (3/19/2020)
- DOH ADVISORY: CMS Wavier for 8-hour Training for Feeding Assistants (4/7/2020)
- DOH GUIDANCE: Supplemental Volunteers and Personnel For Surge (4/11/2020)
- DOH GUIDANCE: Managing Decedent’s Personal Effects (4/19/2020)
- DOH GUIDANCE: Dental Health Care Settings During COVID (3/22/2020)
- DOH GUIDANCE: Dialysis Treatment During COVID (4/7/2020)
- DOH GUIDANCE: Release from Home Isolation (3/28/2020)
- DOH GUIDANCE: Symptom-Based Strategy to Discontinue Home Isolation (5/30/2020)
- DOH GUIDANCE: Virtual Early Intervention FAQS (6/29/2020)
- DOH GUIDANCE: (Updated) Resumption of Elective Surgeries (6/14/2020)
- DOH GUIDANCE: Face Coverings in Public Requirement (4/17/2020)
- DOH GUIDANCE: Protocols for Return to Work for Essential Personnel After COVID Infection (3/28/2020)
- DOH GUIDANCE: (Updated) Protocols for Return to Work for Essential Personnel After COVID Infection (3/31/2020)
- DOH GUIDANCE: Fourth of July Celebrations During COVID (7/2/2020)
- DOH GUIDANCE: Funeral Directors (4/10/2020)
- DOH GUIDANCE: Wadsworth Center Specimen Collection (4/1/2020)
- DOH GUIDANCE: Home Health Aide Training Programs (4/10/2020)
- DOH GUIDANCE: (Update) Home & Community-Based Services (6/18/2020)
- DOH GUIDANCE: Home Health Care Agencies & Hospice Providers (3/22/2020)
- DOH GUIDANCE: Supplement to Office-Based Work During COVID (7/22/2020)
- DOH GUIDANCE: Pilot Hospital Visitation Program (5/20/2020)
- DOH GUIDANCE: Local Health Department Contact Investigations (4/8/2020)
- DOH GUIDANCE: Local Health Department Response Activities (4/7/2020)
- DOH GUIDANCE: Nursing Home COVID-19 Preparedness Checklist (4/10/2020)
- DOH GUIDANCE: Updated Visitation for Obstetrical & Pediatric Settings (3/27/2020)
- DOH GUIDANCE: Authorization of Licensed Pharmacists to Order COVID Tests (5/15/2020)
- DOH GUIDANCE: Options During PPE Shortage (4/2/2020)
- DOH GUIDANCE: Private Physician Practices Operating Specimen Collection Sites (4/19/2020)
- DOH GUIDANCE: Recommendations to Protect Nursing Home Residents (3/20/2020)
- DOH GUIDANCE: Public & Private Employees Returning to Work After COVID Infection or Exposure (5/31/2020)
- DOH GUIDANCE: Temporary Suspension of Regulations (LTC-based) (4/10/2020)
- DOH GUIDANCE: Resuming In-Person Early Intervention Program Services (6/18/2020)
- DOH GUIDANCE: Reporting Requirements for All COVID Lab Tests (4/30/2020)
- DOH GUIDANCE: Hospital Visitation (5/30/2020)
- DOH GUIDANCE: (Updated) Protocol for COVID Testing For All Health Care Providers/Departments (5/31/2020)
- DOH GUIDANCE: (Revised) Protocol for COVID Testing for All Health Care Providers/Departments (7/2/2020)
- DOH GUIDANCE: (Revised) Return to Work after COVID Infection or Exposure for HCW (7/3/2020)
- DOH GUIDANCE: (Revised) Return to Work After COVID Infection or Exposure for HCW ( (7/24/2020)
- DOH GUIDANCE: COVID-19 Serology Testing (4/30/2020)
- DOH GUIDANCE: Sexual & Reproductive Health Services During COVID Emergency (4/7/2020)
- DOH GUIDANCE: Treatment of Sexual Assault Patients in ED During COVID (4/7/2020)
- DOH GUIDANCE: (Revised) Emergency Approvals for COVID-19 (3/19/2020)
- DOH GUIDANCE: Managing Residents Deaths in Nursing Homes During COVID (4/19/2020)
- DOH GUIDANCE: Home Hemodialysis For Nursing Home Residents (3/21/2020)
- DOH GUIDANCE: Protocol for COVID Testing for All Health Care Providers/Departments (3/2020)
- DOH GUIDANCE: Discontinuation of Isolation for Patients with COVID in LTC (4/19/2020)
- DOH GUIDANCE: Use of COVID Sick Leave for Health Care Employees (6/25/2020)
- DOH GUIDANCE: Resumption of Surgeries Without Significant COVID Risk (4/29/2020)
- DOH GUIDANCE: (Updated) Resumption of Surgeries Without Significant COVID Surge Risk (5/19/2020)
- DOH GUIDANCE: Visitation in Adult Care Facilities (7/10/2020)
- DOH GUIDANCE: Visitation in Pediatric Skilled Facility (7/10/2020)
- DOH GUIDANCE: Home Care Services Regarding COVID (3/16/2020)
- DOH GUIDANCE: Hospital Visitation Program (6/17/2020)
- DOH GUIDANCE: Quarantine For Out of State Travelers Returning to NY (6/24/2020)
- DOH GUIDANCE: Travel from High COVID Rate to NYS for Treatment (6/28/2020)
- DOH DIRECTIVE: Nursing Home Testing Twice a Week (5/19/2020)
- DOH GUIDANCE: (Updated) Hospital Visitation (4/10/2020)
- DOH GUIDANCE: Discontinuation of Isolation in LTC (4/19/2020)
- DOH GUIDANCE: Office-Based Work During PH Emergency (7/17/2020)
- DOH GUIDANCE: Nursing Home Visitation Suspension with COVID Case (7/10/2020)
- CMS GUIDANCE: Medicaid COVID Fact Sheet (3/5/2020)
- CMS GUIDANCE: Long Term Care Facilities (4/2/2020)
- CMS GUIDANCE: Nursing Home Visitation (9/17/2020)
- CMS GUIDANCE: EMTALA Requirements (3/9/2020)
- CMS GUDIANCE: LTC Transfer Scenarios (4/13/2020)
- CMS GUIDANCE: Elective Surgery Recommendations (4/7/2020)
- CMS GUIDANCE: Reopening – What Patients Should Know (6/8/2020)
Executive Orders
- EO 202.3: Cancelation of Large Events, Restaurant & Gym Closures (3/16/2020)
- EO 202.4: Reporting for Work Restrictions (3/17/2020)
- EO 202.5: NYS Licensure Not Required (3/18/2020)
- EO 202.6: Telecommuting 50% (3/18/2020)
- EO 202.7: Closure of Personal Care Services (3/19/2020)
- EO 202.8: Telecommuting 100% (3/20/2020)
- EO 202.10: Hospital Bed Capacity & Expansion of Medical Personnel (3/23/2020)
- EO 202.14: PPE & Ventilator Inventory (4/7/2020)
- EO 202.16: Face Coverings for Essential Workers (4/12/2020)
- EO 202.17: Face Coverings in Public (4/14/2020)
- EO 202.19: Nursing Home Notification (4/17/2020)
- EO 202.24: Pharmacists & COVID Tests (4/25/2020)
- EO 202.25: Resumption of Surgeries & Birth Support Persons (4/29/2020)
- EO 202.27: No NYS License for Practice (5/5/2020)
- EO 202.30: LTC Testing Twice a Week (5/10/2020)
- EO 202.31: Phase One Industries & Locations (5/14/2020)
- EO 202.32: Gatherings of 10 or Less (5/21/2020)
- EO 202.36: Phase Two Industries & Locations (6/2/2020)
- EO 202.40: LTC Testing Once a Week (6/9/2020)
- EO 202.41: Phase Three Industries & Locations (6/13/2020)
- EO 202.42: Gatherings of 25 or Less (6/15/2020)
- EO 202.43: Bars & Restaurants Outdoor Services (6/18/2020)
- EO 205.0: NYS Travel Advisory (6/24/2020)
- EO 202.45: No Sick Leave for Voluntary Travel (6/26/2020)
- EO 202.50: Phase Four Industries & Locations (7/19/2020)
- EO 202.60: Post-mortem COVID testing (9/4/2020)
- EO 205.1: Expanded Travel to NYS; 14-Day Quarantine (9/28/2020)
- EO 202.69: Saliva Swab Specimens (10/14/2020)
- MEMO: PPE Compliance (10/27/2020)
- DOCUMENT: Request for Non-Standard PPE (as of 11/13/2020)
- GRAPHIC: COVID-19 PPE Guidelines (as of 4/20/2020)
- GRAPHIC: Using PPE Donning and Doffing Guidelines in English and PPE Donning and Doffing Guidelines in Spanish (as of 5/1/2020)
- DOCUMENT: PPE Fact Sheet (as of 3/31/2020)
- DOWNLOAD: Respiratory (Respirator) Protection Program (as of 11/05/2020)
N95s (Respirators)
- DOCUMENT: N95 Respirator Training Guide (as of 11/09/2020)
- DOCUMENT: N95 (respirator) Reprocessing Guidance (as of 1/06/2020)
  - DOCUMENT: Quick Guidance: N95 Reuse
- DOCUMENT: PAPR/CAPR Extended Use & Reuse Guidance (1/12/2021)
- DOCUMENT: N95 Fit Testing FAQ
  - DOCUMENT: Point of Contact for N95 Fit Testing (as of 1/8/2021)
Masks
- DOCUMENT: Mask-Shield Guidance (as of 12/23/2020)
- POLICY:Universal Masking and Eye Protection (11/11/2020)
  - Masking Guidelines FAQs (4/24/2020)
  - APPENDIX: Universal Masking Policy (4/22/2020)
- DOCUMENT: PPE Preservation Guidance (as of 5/21/2020)
- GRAPHIC FLYER: Clean and Discard Mask Guidelines (8/12/2020)
- DOCUMENT: Mask Use FAQs
- DOCUMENT: Mask Strap Use (12/23/2020)
Eye Protection
- DOCUMENT: Reprocessing Eye Protection (12/23/2020)
Face Shields
- VIDEO: How to Use RRH Face Shield (4/2/2020)
- DOCUMENTS: Process to Cut Ear Openings for RRH Face Shields TEMPLATE (4/15/2020)
- DOCUMENT: Leader Knowledge Builder for Recording Face Shield Equipment (3/31/2020)
Facility Specific PPE
- DOCUMENT: Acute Care PPE Practices (5/21/2020)
- DOCUMENT: RRH Labs & Pathology (5/12/2020)
- DOCUMENT: Skilled Nursing Facility PPE Practices (5/11/2020)
- DOCUMENT: Home Visiting Staff PPE Practices (4/13/2020)
  - DOCUMENT: Home Visit COVID and PUI Patient Guidance (4/9/2020)
- DOCUMENT: Ambulatory PPE Practices

- WEB APPLICATION: Daily Pass (EMPLOYEE SCREENING TOOL)
  - DOCUMENT: Daily Pass User Guide
  - POWERPOINT: Daily Pass Presentation
- FORM: IP Travel Screen Questionnaire
- DOCUMENT: Screening Questions - English (6/29/2020)
  - Screening Questions – Spanish
Surgery
- DOCUMENT: Surgery Toolkit (as of 1/11/2021)
Palliative Care
- DOCUMENT: Palliative Care & Hospice Medicine Toolkit (as of 4/15/2020)
Behavioral Health
- DOCUMENT: Behavioral Health Programming (as of 4/1/2020)
For clinic and hospital signage and communications to patients, please order through ReqDirect:

Visitor Restriction & Mask Guidance Signage
- 268359: Visitor Restriction Signage (8.5x11) - as of 11/17/2020
- 268361: Visitor Restriction Signage (11x17) - as of 11/17/2020
- 268360: Visitor Restriction Signage (24x26) - as of 11/17/2020
- DOWNLOAD: All Visitors Check-in at Main Entrance Sign (24x36)
- DOWNLOAD: Visitor Restrictions Sign (24x36)
- 265249-50: "Help Us, Help You, Masks are Required to Enter" ED Sign (11x17 poster and cling)
- 264181: Visitor Guidelines (17x22)
- 264180: Wear a Mask Reminder (8.5x11)
- 262114, 16 & 18: Visitor Check-In (24x36, 11x17, 8.5x11)
- 262115, 17 & 19: Visitor Check-Out (24x36, 11x17, 8.5x11)
- 262132-33: How to Wear a Face Mask (11x17, 8.5x11)
- DOWNLOAD: Visiting Hours (24x36, 11x17, 8.5x11) - as of 6/23/2020
- 259908-10: Visitor Restrictions for OB Patients Cling (24x36, 11x17, 8.5x11)
- DOWNLOAD: Mask Guidance (English) and Mask Guidance Spanish
- 258173-75: Visitor Restrictions for Pediatrics – Posters and Cling (24x36, 11x17, 8.5x11)
- DOWNLOAD: Area Temporarily Closed to Visitors
- 257891 & 258213-218: Visitor Access Restricted – Poster and Cling (24x36, 11x17, 8.5x11)
Social Distancing & Safety Signage
- 268414: Social Distancing Table Cling
- 263412: Emergency Department Visitor Info (3.66x8.5)
- 262832-5: Cover Your Cough Cling & Poster (8.5x11, 11x17)
- 263233: Waiting Room Signage (8.5x11)
- 260881: Social Distancing Waiting Room Table Tent Cards
- 259668, 259701 & 259703: Stay 6FT Apart Floor Cling (18x18 )
- 259669, 259702 & 259704: Stay 6FT Apart Floor Cling (36x36)
- 260230-32: Stay 6FT Apart Sidewalk Cling (36x36)
- 259515, 259709-10: Social Distancing Cling in English and (8.5x11, 11x17 & 17x22)
- 259516, 259935-36: Social Distancing Cling in Spanish (8.5x11, 11x17 & 17x22)
- 259723-25: We Are In This Together (8.5x11, 11x17 & 17x22)
- 259726-28: Delivering Safe Care (8.5x11, 11x17 & 17x22)
- 260280-81: Break Room Sign (8.5x11, 11x17)
Unit and Room Signage
- DOWNLOAD: COVID-19 Positive Unit Signage (8.5x11, 24x36)
- 259585-86: Quarantine - Enhanced Precautions Horizontal and Vertical
- 257785-86: Do Not Enter - Access to Unit Restricted – Poster (24x36)
- 257995 and 258007: Aerolized Procedure Door Sign Vertical and Horizontal – Cling (8.5x11)
- 257448: Isolation Door Sign Horizontal and Isolation Door Sign Vertical
Entry Access Signage
- 257630-35: Entry Access Signage – Poster & Cling (24x36, 11x17, 8.5x11)
Screening Signage
- 257731-36: Screening All Patients and Visitors – Poster & Cling (24x36, 11x17, 8.5x11)
- DOWNLOAD: STOP - Screening All Patients and Visitors – Poster (24x36)
- 257440-42: Patients – Alert Staff if Traveled & Symptomatic (8.5x14, 24x36)
Long Term Care Signage
- Salon Outside Door Signage (5x11)
- 2700473, 2700474: Inside Salon Poster (11x17, 17x22)
- 262706, 07 & 47: Long-Term Care Employee Screening – Poster (24x36, 11x17)
- 257636-41: Entry Access Signage for Long Term Care – Poster & Cling (24x36, 11x17, 8.5x11)
- 257648-53: Visitor Restriction Signage (No Visitors) for Long Term Care – Poster & Cling (24x36, 11x17, 8.5x11)
- 258100-03: Exterior Visitor Restriction Signage for Long Term Care – Poster and Cling (24x36)
Other Signage
- 257439: CDC Fact Sheet
- 258655: Save Linens
- 258657: Save Scrubs
- DOCUMENT: Holiday Donations Guidance (as of 11/24/2020)
- RACK CARD: Care Now Telehealth Information (as of 9/21/2020)
- GRAPHIC FLYER: Glove Guidance (as of 9/10/2020)
- DOCUMENT: Volunteer Guidance (as of 7/29/2020)
- DOCUMENT: COVID-19 & Organ Donation (as of 4/2/2020)
- MEMO: Homedraw Phlebotomy Guidelines - Updated (12/28/2020)
- MEMO: Test Collection Trailers & Expanded Pre-Op Testing Locations (10/28/2020)
- MEMO: Pre-Procedural & Pre-Operative Testing Guidelines (as of 7/30/2020)
  - DOCUMENT: Pre-Op Testing Guidance (6/10/2020)
  - FORM: Ambulatory Practice Pre-Op Testing Order (as of 6/10/2020)
- DOCUMENT: Antibody Testing Q&A (6/22/2020)
  - DOCUMENT: RRH Serologic (Antibody) Testing Guide
- MEMO: COVID-19 Testing Fact Sheet (5/6/2020)
Flowcharts
- DOCUMENT: Pediatric Patient Workflow (3/26/2020)
Flowcharts
- DOCUMENT: Positive Employee Flowchart (10/7/2020)
- DOCUMENT: Exposed Patient Flowchart (10/7/2020)
- DOCUMENT: OB Patients and Newborns Flowchart (as of 10/6/2020)
Disinfectant Protocols
- DOCUMENT: Environmental Cleaning of a Patient Room With Suspected or Confirmed Covid-19 (as of 12/23/2020)
- DOCUMENT: Ambulatory Disinfectant Protocols (4/10/2020)
- DOCUMENT: Inpatient Disinfectant Protocols (4/10/2020)
Employee Exposures
- GRAPHIC POSTER: Exposure Criteria (12/01/2020)
- DOCUMENT: Employee Hotline & COVID-19 Guidance (as of 3/20/2020)
- DOCUMENT: Contact Log Personnel (3/19/2020)
  - DOCUMENT: Contact Log – Non-Personnel
- DOCUMENT: Symptom Monitoring LOG
- DOCUMENT: Enhanced Visitor Restrictions Handout (as of 11/09/2020)
- FLYER: Hospital Visitor Handout (as of 10/6/2020)
- DOCUMENT: Screener Safety Protocols (4/20/2020)
- DOCUMENT: Contractor & Vendor Guidance (as of 11/17/2020)

What You Can Do to Help

We’re asking every employee to help by:

Staying up-to-date on flu and pneumonia vaccinations

Following our masking guidelines

Washing your hands frequently with soapy water

Staying home and calling a provider if you experience any COVID-19 symptoms

Employees and other RRH individuals who travel to areas with concern for COVID-19 should seek clearance from Employee Health Services prior to returning to work. Call our employee hotline for questions or concerns (585) 454-8202.

Recent News Coverage Highlights

View a list of all RRH news coverage for the past week.

Self-Care & Mindfulness

Tips and helpful reminders to de-stress and stay centered during this uncertain time.

Staying Active

WATCH: Total Body Strength with Sarah Lane: This workout focuses on strength and incorporates bands or tubing.
WATCH: Simple Stretching Exercises with Sarah Lane: A few simple stretches you can do while sitting down to help loosen muscles and get your blood pumping.

Stress and Mental Health

DOWNLOAD: Self-Massage (as of 4/20/2020)
DOWNLOAD: Acupressure for Stress Relief: Practicing acupressure can support a tranquil mind, aid sleep, and reduce anxiety and sadness.
DOWNLOAD: Extend Kindness Through Active Listening (as of 4/10/2020)
DOWNLOAD: Listen Actively and Demonstrate Empathy (as of 4/10/2020)
DOWNLOAD: Self-Care and Entertainment Options (as of 4/10/2020)
DOWNLOAD: Taking Care of Our Own Mental Health (as of 4/10/2020)
DOWNLOAD: De-stressing with Breath (as of 4/8/2020)
FREE ACCESS TO HEADSPACE: Healthcare professionals now have free access to the full Headspace Plus library of meditations, mindfulness exercises, and animations. Sign up with your National Provider Identification (NPI) number or if you don’t have one, provide your organization information to verify your credentials.

Additional RRH Resources

DOWNLOAD: Chaplain's Message (as of 6/10/2020)
DOWNLOAD: Chaplain's Message (as of 5/28/2020)
DOWNLOAD: Chaplain's Message (as of 5/21/2020)
DOWNLOAD: Chaplain's Message (as of 5/15/2020)
DOWNLOAD: Chaplain's Message (as of 5/7/2020)
DOWNLOAD: Chaplain's Message (as of 4/23/2020)
DOWNLOAD: Weekly Chaplain's Message (as of 4/20/2020)
DOWNLOAD: RRH Staff Mental Health Resources (as of 4/17/2020)
DOWNLOAD: Managing Strong Emotions of Your Team Members (as of 4/10/2020)
DOWNLOAD: Weekly Chaplain's Message (as of 4/10/2020)
DOWNLOAD: Weekly Chaplain's Message (as of 4/2/2020)
DOWNLOAD: Resources for Managing Stress (as of 3/19/2020)
BEHAVIORAL HEALTH RESOURCE: To connect staff with the most appropriate resource, therapist or expert, the Behavioral Health network has created a new email for employees: [email protected]. Behavioral Health will answer all emails and help arrange an appointment or connect individuals with necessary tools.
EMPLOYEE ASSISTANCE PROGRAM: The free, confidential 24/7 Employee Assistance Program benefit includes a range of services like legal advice, information on elder care, financial consultation and more. Call: 1-800-327-2255

Meet Our COVID-19 Task Force

A system-wide task force has been in operation for several months and meets daily to execute COVID-19 preparedness and management.

Led by Dr. Robert Mayo, Chief Medical Officer, Dr. Hiloni Bhavsar, Chief Quality Officer, and Melissa Bronstein, Infection Preventionist this task force involves a wide range of clinicians, experts and leaders from across the system. This task force is in addition to our long-standing infectious disease steering committees and workgroups that prepare and plan to ensure readiness on an ongoing basis.